I figured I should add my experience to the list of reviews, as that is what helped guide me to All-in-One in the first place. I had a 2 year old Windows 10 / i5 laptop that had a broken hinge on one corner, although still functioned. The computer opened and shut, but clicked as it passed through the range of motion. It was annoying more than anything. I started to take the computer apart myself to determine what part(s) it needed, but realized that I didn’t have the patience nor experience, so trusted these folks to assess it and tell me what it would take to fix. I’ll spare all of the details of the back and forth, but it came down to this… I was told it would need $200+ in parts, so made the decision to have them put it back like I brought it in. Turns out that was impossible… Then I was told that it wasn’t going to go back together and that the other hinge and other internal parts had broken in the process of disassembling it (since this model was so difficult to get apart). It was basically a non-working computer with the entire bottom casing nearly in 2 pieces. I wish that they would have warned me that taking it apart could break it further to the point that it was useless. I also wish they would have stopped before proceeding instead of forcing things apart. So, it boiled down to this: I paid $45 for them to assess what it needed for repair, and they returned it to me ruined. No apology, no offer to refund the $45, no offer to fix anything that wasn’t broken when I brought it in.

I’m sure these folks have good intentions and have experience in certain areas, but I wouldn’t let them take apart your laptop unless you’re ok with the chance that it may come back in pieces.