Epic Egg LOVELAND — Restaurant in Loveland

Ya'll! These guys SAVED THE DAY! It's St Paddy's Day, and my Mother-In-Laws bday. They just purchased a home in Loveland, and so this was going to be the FIRST TIME we would all be able to celebrate her birthday together ON her birthday. We had originally planned to go to a neighboring restaurant (think like, 50 steps away) but they had deleted our name from the wiatlist, so when we arrived the wait was going to 45 minutes! I went to my phone and was going to call another restaurant we had looked at, but found EPIC Egg in the process. They told us we could bring our party of 9 over and they'd seat us immediately, and boy are we GLAD we did! The food was delicious, Andrea provided exceptional service, and they have some really diverse drink options. I had the horchata which had a good cinnamon kikc, and my brother in law had an Italian soda. Everyone loved their food, and it was a fantastic experience after the pivot from our initial plans. Thank you, Andrea, for taking great care...

Disappointed Regular Customer

Epic Egg has been our go-to Friday lunch spot for a while now. We’ve always had great service in the past, which is why today’s experience was especially disappointing.

My mom’s omelet came out runny and included an ingredient that isn’t normally part of it — not ideal for someone who orders it regularly and knows what to expect. When we brought it up, the "floor supervisor" didn’t handle the situation well. She offered a minimal $4 discount, which felt dismissive given the issue and our history as loyal, weekly customers who typically spend $50–$60 per visit.

We understand that mistakes happen, but it’s how they’re handled that leaves a lasting impression. Sadly, this visit left us questioning whether our loyalty is truly valued here.

Marta & Ashley are amazing waitresses, and they always take care of us. Highly disappointed in the floor supervisor and the apparent owner that's...

The food was amazing but the potatoes I got ended up cutting my gums and actually took a little chunk out of my gums. I had to go to the bathroom to check on myself and I was bleeding quite a bit from my mouth. When I came back to the table I know I looked upset but I wasn’t mad or anything and it felt like our waitress thought me and my wife were fighting or something. She never checked on us and only got me a refill of water after having to ask for it multiple times. On top of that she only talked to my wife and checked how the food was after we finished. The whole time while we were eating all the guests around us got checked in with every couple of minutes and our waitress was having good conversation with them but didn’t speak a single word to me. Only when she took our order and took the check. I can’t remember her name but if I end up going back I really hope I don’t get her again as...