Club Pilates — Attraction in Lower Gwynedd Township

Stay away if you cannot afford to have your credit card charged with fake charges! I have been with Club Pilates for about 9 months with an unlimited membership, If anyone goes you will know that this is $200+\month which is pretty expensive but I like the work out and made adjustments so I could afford it.. I was consistently going about 4 to 5 times in a week until one day I noticed a $40 charge apparently for 2 no-shows. I assumed this was a mistake and requested this to be refunded to my card. I had checked into the iPad at the front desk, the instructor knows I was there, I had friends that witnessed me there working out with them, and there is a video that they could pull footage from. To my surprise the manager and regional manager said I was lying! The regional manager said he was there and personally did a head count and somehow determined it was me that was not present, we have never met each other how does it know it was me? He had no evidence despite all the evidence I had proving I was in the class. I have cancelled my membership effective immediately. Even though I loved the classes and the instructors were great, this type of mistreatment over $40 for a member that pays over $200/month who has no reason to lie was appalling. This place is popular now so they don't need membership and they feel they can just charge your credit card for frivolous charges and mistreat members. Stay away if you cannot afford to throw...

I joined the club in December and signed up for the 3 month membership. 2 months into my membership, due to medical complications I was unable to attend the third month of my classes. My medical bills were piling up and I decided to not renew my membership for the forth month. However, I failed to read the fine print that I have to let the club know 30 days before the end of my 3 month membership that I do not want to renew for a forth month otherwise it will automatically renew. On the very first day of the 4th month I noticed my credit card was charged for the amount of $98 so I immediately contacted the club and asked them to please refund me since I am unable to attend any classes. The did not refund me. I understand that I missed to read the fine print but I was hoping that the management would waver that. Unfortunately that was not the case and I was not refunded. I am disappointed with the lack of empathy and also that I was charged for a service that I was not able to use. Please be aware of the fine print when signing up...

I started with Club Pilates at the end of last year - long ago having been a gymnast & ballet & sports. Last year I got COVID for the first time - it knocked me for a loop - gained 30-40 lbs - fast. Since then I’ve tried all kinds of things to lose & stay fit but Club Pilates is absolutely IT for me - I feel stronger, more flexible, healthier, energized, even younger! I am hooked. The instructors are so great - always mixing things up - I can’t get bored! And I feel the improvements quickly. It feels sooo good. Keira for infectious positivity & energy. Kelly for her dedication to proper form and challenging you to keep going, Georgette for her fun and great instructions. Becca -great great workshop - love ved the totally different moves we did- felt muscles I hadn’t yet touched! All instructors - wow - have been truly amazing. I have had no problem making room in my crazy schedule to get to class - it feels great...