The Mountain Goat — Attraction in Manchester

My boots were toast. I took those boots up and down vermont, all the way up the olympics in washington, down the rocky shores of the pacific. Wore them farming, pouring concrete, landscaping. They were truly toast. But they never failed me. Not once.

Oboz sent me a replacement pair I had sawtooth twos, I got the new sawtooth x I was excited to have new boots. Nothing prepared me for the feeling of putting these new boots on........ My feet felt amazing... And I started crying right there by the counter. Hunched over desperately trying to hide my tears like I was just putting on my new boots. The thought of throwing away something that had been so very loyal to me, all the memories I made in them. All the places I had been. It all hit like a tsunami. One of the owners saw me, she immediately realized what was happening. Right there, she said, "I can mail these home for you" She put my trusty old boots into the box the now ones came in. Took my moms adress, and promised to mail them home for me. Nor did she charge me a dime. There are no words to express how this made me feel. I was in the middle of one of the worst days of my life, I had just left the hospital, everything that day was just so AGDHSHAGAHAJAJZBXNXMZKSJ

Those boots will see a cobbler, they have stories that I will never have enfough time to ever tell. They stink to high hell and are full of holes and have no tread and they are still mine because of her compassion. And she gave me a sticker.

They are not shopkeepers they are...

I was around 650 miles into hiking the A.T and had terrible heel pain. Thankfully, I came across the Mountain Goat. My husband and I both got custom insoles made by Ron. Since he uses a hard foam, they are superior to hard plastic ones I had considered buying prior to the hike and more affordable too. I had gone through a half dozen bad insoles. The ones I bought here saved my hike. I raved about them to anyone who would listen. I have high arches on both sides of my feet, and with these I had full support. It was like walking on a cloud... learning to walk all over again. I can't say enough good things about this store. Ron spent a ton of time with us explaining massage techniques that were enlightening. If you're having heel pain like me or constant blisters like my husband, I suggest considering ordering a custom pair. Alignment from the base up helps other problems too, knee, hip, back. Call ahead to book time with Ron if you're a hiker in pain. We hiked ahead a few days and then backtracked by bus for an appointment with Ron. It was worth it. Thank you to everyone at the Mountain Goat. Beyond the insoles, there's all the best...

Drove out of my way to mountain goat to trade-in Darn tough socks on the lifetime warranty because they're an authorized warranty dealer for darn tough and they weren't willing to trade in the socks because I wasn't a hiker which is supposedly darn tough's policy for trading them in person. But nowhere is it on their site or mountain goats. I was trading in two pairs and drove 90 minutes out of my way, and instead of making an exception they decided to turn me away. I understand It's a policy by Darn tough, but as somebody that has owned a small business I'd like to think that would honor someone that drove out of the way to come there because they thought they could return them there. I'm personally not a fan of this kind of customer service and I thought I'd let other people know...