Afterburn Fitness — Attraction in Manhattan Beach

In response to Tony:

I see that Tony has responded to my review trying to rebuttal what I'm saying. Mya never gave me a 5 day window to cancel, neither did she mention there was a 5 day window to cancel. The only time she mentioned it was when I went in the second time into the office asking to cancel. Since I already paid $109 for the month, why would I not be entitled to use the facility even after requesting a cancellation until my membership was actually cancelled? And as I said in the text "I'm going to keep my membership until further notice." I have the text messages. And the transcripts you mentioned, I'm curious to know what they are. Instead of being prideful, help members at your gym feel more comfortable instead of making them feel like they signed some contract at a car dealership.

——————————————- 1st review:

DO NOT SIGN UP TO THIS GYM!

It is NOT worth it!

Maya had signed me up for a 6 month membership, and was extremely rude to me. She called me with the worst attitude, complaining how she wanted to go home on time if I wasn’t going to go in and sign up. I completely regret signing up for the 6 month membership, especially with Maya who would not allow me to cancel. She was pushing towards a freeze to my membership, instead of letting me cancel even though I called literally the next day, and texted their business phone number. They were ignoring my calls after I had texted asking for a cancellation, when they finally answered after I called with a blocked number. They would not let me speak with a supervisor, and stated that no superior works on site. WHO RUNS THIS PLACE? They told me to send an email to their accountant if I wanted to cancel, so I did, and waited 3 days with no so response. What is this, a scam?????? I figured since they already charged me $109 for the month, I would use the facility until they respond. I let them know that I was going to use the facility until further notice. Even now again, that I am trying to cancel, they’re still giving me a hard time, and yet STILL NO MANAGER ON SITE? This contract has been like a ball & chain.

I HIGHLY RECOMMEND NOT SIGNING UP, And save your money for...

It's daily life canon how bad gyms are at canceling your membership. It's like joking about lines at the DMV. But you'd hope that a smaller private gym would have better standards for how to treat people.

I signed up and was told if I ever move more than 25 miles, I could cancel my membership. No penalty. Sweet deal.

So when I end up moving imagine my dismay when I've got to email someone proof of residence and then wait 30 days (for no reason??) for the membership to end??

That's some real scummy, anti-consumer, 'it's in the fine print' rubbish you'd get at 24 hour fitness. Bravo Afterburn fitness. For that, you get a single gold star.

ALSO, this gym charges everyone some random $59 annual fee every May... for no reason?? You'll find out right when you're about to sign for the membership.

Anyways, if you ran into the same issue, It's super easy to file the dispute with Chase online -- money back in the account instantly and no need to talk to anyone. Way easier than canceling a...

Absolutely the best in class gym in the South Bay area. There are so many things that I love and appreciate about this gym... so here are a few that influenced me becoming a member of this gym.

COMMUNITY - this isn't your regular gym where you walk in and out without the staff acknowledging you. The front desk & the trainers make you feel like an old friend. They even go as far as creating events outside the gym to get to know your fellow work out buddies better CLASSES - there are a wide variety of classes all throughout the day and the they are not too crowded so you're able to get pointers throughout the class to make sure you keep your body safe. Absolutely love the trainers and their dedication to your success... even if it's just for an hour. Keep in mind, you can also just go to the gym and do your own thing. For where I'm at in life, the classes work best for me. CLEAN - sooooo clean, the equipment never feels like it had that sweaty build up from hundred of...