I did order a dress online and had it delivered to the store. I really like the dress! Though, I really don't like one type of sales strategy used by JcPenny or anywhere. I don't like the buy one and get half (or some other percentage) off of the second item. There are so many times I am so frustrated with these sales. Because most of the time I only see one item that I really want. So....I end up not buying anything. I'll think, "Just let me buy one item at a sale price." I want JcPennys to succeed. I don't like seeing stores go out of business. I do like where you put the clearance priced clothes in one area. Sometimes so much fun to find some good buys there. I do like looking online and having the item delivered to the store. I have gotten a number of things that I really...
Read moreI went here to shop with my family then my son wandered around without us noticing him and it just happened within a blink of an eye. One of the cust rep asked me if everything was ok and I told him I don't know where my son is. He asked me the description of what he was wearing and he made an announcement over the radio call and immediately all the Jc penny employees were helping look for him. I started breaking down be since have watched and heard stories of kids just disappearing like that . He was found by the water fountain . RECEIVE MY SINCERE APPRECIATION FROM DEEP DOWN MY...
Read moreI ordered shoes online and delivered to the store. They came in damaged. They sent a new pair to my house, but the sales clerk ordered the wrong size. So the next ones were sent to the store. I live in the country 35 minutes out of town so it was a hassle. Then I found out it cost just as much to pick it up at the store as to ship to my house. You have to order in store and delivered to the store to get free shipping. The whole process was a mess. The first associate I dealt with was great even though she ordered the wrong size. The next three including a supervisor I dealt with we're...
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