I am writing this as the son of a female resident who is 99 years old, and mobility limited. The time I have spent on the Sunrise facility is limited to weekly visits and some of my comments are based on conversations with the family resident and other residents I have spoken with. The living facilities at Sunrise of Metairie are in excellent condition. Food and dining are also very good. Medication assistance by Sunrise nurses is very helpful for older residents that may be forgetful about when and how much medication they have taken. The service is pricy but may be well worth it - you have to be the judge. Staff are caring and become very familiar with the resident's needs and personality. Everyone is pleasant and willing to help when asked. Activities are provided for both physical and mental stimulation. Physical health will determine which activities a resident can participate in. All residents are encouraged to participate. Living at Sunrise for older residents who are mobility limited can be a challenge at times. The facility is sometimes short staffed and unable to promptly respond in a timely manner to every resident's request for assistance. Many, if not all residents have the emergency lanyard and the lanyards are also in each room on the walls. A frequent complaint I heard is that response times can be long (more than 10 minutes) when a lanyard is pulled. Food service in the dining room can also be slow. Currently, the food is brought out in courses and the overall service time can be lengthy and tiring for an older resident. Overall, you will pay a premium for care at Sunrise. Sunrise of Metairie sometimes falls short of 5 stars in my rating. However, it does deserve consideration as an above average facility for persons who are considering...
Read moreI recently had the pleasure of touring Sunrise Assisted Living with L.J. and Matt, and I must say it was an exceptional experience. While my father's current needs required more acute care and he may not have been the perfect fit at the moment, I can confidently say that Sunrise Assisted Living would be at the top of my list for his future care.
From the moment we arrived, L.J. and Matt made us feel welcomed and valued. They were incredibly knowledgeable about the facility and its amenities, taking the time to answer all of our questions and address any concerns we had. Their genuine compassion and dedication to providing excellent care were evident throughout the tour.
The community itself was stunning. The facilities were well-maintained and had a warm and inviting atmosphere. It was clear that Sunrise Assisted Living prioritizes the comfort and well-being of its residents. The various living options provided a range of choices for seniors to live independently or with assistance, depending on their needs.
Although my father's immediate needs required more acute care, I have no doubt that if his needs change in the future, Sunrise Assisted Living would be the ideal place for him. The professionalism, compassion, and dedication shown by L.J. and Matt left a lasting impression on me. I highly recommend Sunrise Assisted Living to anyone seeking an exceptional senior living community where their loved...
Read moreI am beyond pleased with everything so far! I had many sleepless nights with lots of tears worrying about Dad going to any long term facility. He has been at Sunrise for four nights so far. The entire staff have been extremely loving to our family. We feel Dad is safe and he’s being taken care of as we take care of him. He has Alzheimer’s disease & needs assistance for everything and he is receiving it. I love the home feeling that the facility provides. It does not feel like a stuffy business but like a loving family. There is not a time I have visited that someone has not given me a tight squeeze and hug. The caregivers know we are concerned and have reassured us that they will take perfect care of Dad. I absolutely believe they will based on my exposure to them the environment and also watching each and every person on the memory care floor be taken care of with such love and care. Thank God for leading our family to Sunrise! We are so...
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