My wife and I have been customers for over 7 years and have been extremely satisfied with the products and services we have received during that time. Our most recent experience was help in setting up and showing us the basics on our newly purchased Android phones. I guarantee you -- you will not get that kind of service from your local phone store. It's certainly money well spent. Speaking of money well spent, its a worthwhile investment to purchase the 4-hr prepaid block of time. You get your hourly labor rate at a discount (~21%). Over the years, I've made use of this offer on a couple of occasions -- and never regretted it. I plan on purchasing another 4-hr block of time next year, when I have to replace our old desktop PC in order to transition to Windows 11. That transition will certainly need to made by the professionals at...
Read moreI consistently have read the articles in the Monday edition of the Dayton Daily News the owner, Eric Geier writes. It was very obvious to me he knows computers and computer repair. So, I phoned him to make an appointment to come to my home and fix all the problems my computer was giving my wife and me. Chris came to my home and solved all my problems to that date. I have since had Chris out again to solve some additional problems neither Chris nor I knew I had at his first visit. Needless to say, I am very, very satisfied with all the service I have been rendered this far. Additionally, I feel the price I have paid has been very reasonable. My heartfelt thanks to Chris and all the On Spot Techs team. I know I will continue to use their service...
Read moreI would highly recommend On Spot Techs for computer issues! My gaming tower was acting wonky and while I know some things (basic care) this was beyond what I knew how to solve. On Spot Techs (Eric) came to my home, ran some tests, and figured out it was the cooling pump (liquid cooler). That was most definitely above my head! After ordering the part, I had some issues with time as far as being able to drop it off and pick it back up, so Eric actually did that for me which was amazing. Nick kept me informed every step of the way via phone call, also. I am grateful to this company! Polite, professional, and went above and beyond. Thanks Eric and Nick!! I'll definitely call again if this thing has...
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