I’ve been at my condo for over 9 years and never had a pest problem, until last Month. Noticed ants in the living room that just kept coming out from cracks in baseboard. I googled DIY and used terro bait, which appeared to be working, however, I needed to have the issue dealt with by professionals because I did not want to see them anymore!!! I got in contact with exterminating co Western Pest and John Ortiz, service Manager, showed up at my door right on time. I honestly don’t know if he is the ant whisperer or an Angel, or both! As soon as he stepped inside, he immediately pinpointed the issue, where they were coming from and eradicated 95% of the issue within 24 hrs. John saw the distress on my face and was able to explain everything he was doing step by step and assured me in his confidence to handle the problem. He also located where the issue started from outside and started tackling the problem there as well. For anyone looking to take care of an ant issue, I would highly recommend requesting John Ortiz, service manager, at western pest -Mountainside. I am so grateful this is the angel that showed up to...
Read moreI've had remarkably great luck with Western Pest services. I called them in about a year and a half ago, when I came home to evidence that something was crawling in my walls. They responded promptly, and I ended up signing a contract for home protection services. It has been completely worth it. I used to have ant problems in my kitchen, and that has now ended. They usually send Ozzie to do the semi-annual inspections and treatments, and he is the best! He does a great job and is always friendly and respectful. I was reluctant to spend money on this kind of service, but now that I've done it, I have no regrets. And I feel very comforted knowing that I'm protected against termites, carpenter ants, etc that could cause much more expensive damage to my house in the end. It is also reassuring to know that I can call upon them in the event that I ever have a problem, especially since I live near a wooded area that could easily invite a wide...
Read moreThis is William Best, your client for pest prevention services at 1015 Kenyon Ave in Plainfield, NJ 07060. On January 09, 2020, technician Ozzie 261 Kuok, came to our residence for a HPP Service Call. Mr. Kuok had serviced our home in the early fall of 2019 for a yellow jacket infestation on two occasions.
On both of the previous service calls and including this most recent service call, we found Mr. Kuok's services impeccable. Mr. Kuok is very personable and very thorough in his explanation of what he was about to do and why.
My wife and myself, feel very confident that Mr. Kuok knows his business and is willing to explain in detail what he was about to do to resolve the immediate issue and any future issue.
We want the management team at Western Pest Services to know that we offer nothing but kudos for the services that Mr. Kuok provided for our real and potential pest problems.
Thank...
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