Jonathan Stevens Mattress Co. — Attraction in Muskegon

Where luxury meets affordability!

There are not enough ⭐s for the amazing customer service and quality products we received from Jonathan Stevens (JS) Mattress Company. From their online support, to in-store sales assistance, to their free home delivery and mattress haul away; one cannot go wrong by purchasing a mattress from JS.

Initially, we took the JS online quiz, and were provided a few affordable mattress options. A sales representative contacted me immediately to begin the process of picking out a mattress. Our information was forwarded to their Muskegon store, where my husband and I were headed to look at the selection of mattresses. We were greeted by Chris, our salesman, who immediately showed us to the mattresses that best suited our needs. There were no high-pressure sales speeches. We did, however, splurge on ourselves and purchased the luxury plush Kingsbury mattress by The Regent Collection. We absolutely love our mattress and have slept never better.

Both the Jonathan Stevens’ online sales associate, Joe, and Muskegon store salesman, Chris, were professional, and very knowledgeable about all of the mattress lines, types, and comfort types. We were so pleased with the fact that the mattress was made in Grand Rapids, Michigan USA. We love the fact that we bought locally, in which the product is actually made in West Michigan.

Finally, the delivery was phenomenal too! The delivery crew arrived on the earlier side of the delivery window, and they were in and out so quickly, and had the bed all set up perfect! We were very pleased with our experience and our purchase. We will definitely go back to Jonathan Stevens when we need our next...

My wife and I stopped at Jonathan Stevens to do a little comparison shopping. We met Jon O'Brien, who was knowledgeable and friendly. Jon was very patient and answered all of our questions without any pressure or pushiness. The other Salesman there was also very nice.

The store had all kinds of mattresses to try, for every budget. We were impressed with the quality of the different mattresses, and we like the fact that we are buying a product that is made right here in West Michigan. The warranty for the mattress we purchased is outstanding, and frankly that helped seal the deal for me.

After an hour or so, we left the store with a quote for what we wanted, so that we could spend some time talking it over. We both agreed that we liked the Jonathan Stevens mattress much better than the other one which we had planned to buy. So I returned later today to purchase what we had looked at.

We are so glad we stopped in today. Instead of compromising on something neither of us really liked with the other brand, my wife and I are in complete agreement and we are very pleased with our decision to buy the Jonathan Stevens mattress!

The mattress will be set up in our home in about 10 days. We will have 100 nights to be sure that this is the mattress for us. Can't wait! We may...

I've had two great experiences with purchases from this store. The first time I needed a mattress for a guest room. Regan offered excellent service and didn't push to sell a more expensive mattress. He listened and recommended what I needed. Recently, I went back to buy a mattress for myself. Regan was busy with another customer, but Bill was very helpful until Regan was available. They work together and don't fight over customers like some sales teams do. Nor do they double their prices and run constant "sales". The beds are extremely comfortable and high quality, with many options to choose from. They offer spring mattresses, memory foam mattresses, app-enabled Bluetooth adjustable bases, and a 15-year warranty that compete with all other stores but at MUCH better prices. (I paid about 2/3 of what the other stores quoted.) Unfortunately, they don't do much advertising, so they stay under the radar. This is a good, honest, local (made in West Michigan) company with an excellent product. If you want to understand what you're buying and trust the people you buy from, I highly recommend...