Caprice Car Service — Attraction in New York

I asked for a taxi from the company, a woman answered me, so she told me that the car would come after ten minutes, and the time passed and no car came, then I called and said after 20 minutes a car will come, and I waited in the cold for an entire hour without any car coming. When I called her to inquire, she spoke to me rudely and came and said I canceled the car without Considering the long time I waited in the cold and wasting a lot of my time. She is an irresponsible person and does not respect this. This is a very bad service. I have not seen anything like it in my life. I will not deal with this...

If I could give this place zero stars I would. I called a cab to go to the Bronx and when he gets here I ask him where is he cause i’m outside but I see no car. So I ask him if he was near any stores he could identify (cause there’s 3 different exits so maybe he was at a different one) and he was acting really confused about what I was asking him. So I told him just cancel it cause clearly he was making no effort to locate me and he said to call dispatch again. I called dispatch and the guy proceeds to tell me he cancelled cause I have no money. ABSOLUTELY DISGUSTING AND RUDE PEOPLE WHO DESERVE...

I would give them zero if I could. First day in New York tried them because someone told me to and they were so rude. I never write reviews but they genuinely were so rude I had to. I was a bit confused on where I was and instead of waiting for a few seconds to ask the person was so rude asking how I didn’t know where I was in the most condescending and rude tone ever. After I finally knew where I was all they said was that there was no one near or could pick me up and then hung up. Ended up with a Lyft and was so much easier and probably cheaper. Do not go...