Flo's Gardens - Garden Design and Maintenance — Attraction in New York

I had a very negative experience working with Florence & Cecilia at Flo's Gardens when I inquired about maintenance for my rooftop garden. I highly recommend you consider other options as they quickly became unresponsive, then rude.

Before meeting with Cecilia, I sent an email with our address and a full schematic of our property. She visited and provided an estimate for $3k annually (5 visits). When I asked some follow up questions, she was initially unresponsive, and then responded very rudely and suggested she had told me previously she would not serve my area now or in the future.

This experience was extremely frustrating as I provided our address, spent time away from work to be home to meet Cecilia, and she never mentioned that my location was an issue. If it was an issue, why schedule a visit, review the site, and write up a formal estimate?

Overall I'd caution anyone considering Flo's Gardens as they are unprofessional, rude, slow to respond, and frankly very expensive for what they offer compared to competitors...

We hired Flo's Gardens after walking down Garden Place (one of the prettiest blocks in Brooklyn) and seeing their work. We were inspired to have them design and install plantings and landscape for our town house. They made all the difference. Flo, Cecilia, and their team couldn't be nicer or more on point with their offering. They knew exactly what we wanted and how we wanted it to look. Clean, seasonal, not overdone. We have even had them come back to do a special Holiday presentation out front, and we plan to continue working with them for years to come. They are communicative, responsive, on time, clean with their work, and respectful. We have two young girls, and they were super quiet during nap times and saved the loud work for awake times even though it was inconvenient for their schedule. What more can you ask for...

My wife and I hired Flo's Gardens last year to oversee the complete redesign of our brownstone garden, including demolition, hardscaping, irrigation, new fence and planters, lighting, and the planting of new trees, flowers and a vegetable garden. Florence and Cecilia have been an absolute pleasure to work with. They have great design sense and deliver work on time and within budget. We have also really appreciated their diligent follow-up after the project was complete. Thanks to Florence and Cecilia, our garden is a beautiful refuge that we enjoy year round (but of course especially in the warmer months). We look forward to continuing to work with them to maintain the beauty of the garden for...