JSA Tags Inc — Attraction in New York

I’ m totally disappointed and frustrated with their service, I left my completed document for a registration on 9/10/20 it apear that they sat on my document and never sent to DMV I called several time in a hope to get an update which they alway said “you have to wait, we’ll call you” Today 11/09/20 two month after I decided to call I was told that they believed that insurance barcode did not scan and that it was to be resubmitted. it seem that it was never sent to DMV I decided to request my money back and pick up my document, they charged me the processing fee of 79.00. Peoples, when you visit this place make sure you pay your taxes directly to DMV JSA will play with your money while holding back your application. I wish I never knew about this place DO...

Witnessed an extremely rude and demeaning comment made from one employee to another. Took the air out of the room. I left some advice on the comment card after doing business that it might be a good idea for employees not to speak rudely to one another in front of customers. If I were the owner I wouldn’t want that. Well… turns out she WAS the owner who spoke like that. I know this because they called me 3 minutes after walking out telling me she now was refusing my business and to come get my refund due to my comment. I’m not angry. The truth is… kinda breaks my heart for her. Hurting people hurt people. I will say, I’ve used this business several times. It really is convenient… but unfortunately I guess it’s on to...

After visiting on 5/18 I still haven't received plates and have been told the plate would be in 3 other seperate days and aftet calling multiple times I finally got some one on the phone to call me back that was in charge. She wasn't exactly friendly and pointed out that I had called 6 times and only told me the same thing that they will call me when it comes it but can't tell me when. She then went on to say she wouldn't get plates during a pandemic. With an attitude like at your job that your lucky enough to have that im not surprised they can't tell me anything and she got excited when I get frustrated enough to mention a lawyer. I really hope they aren't a scam and I gave my paperwork to the...