Precision Care Medical & Sports Performance — Attraction in New York

This place would have gotten five stars if it wasn't for the disrespectful Dr. Ashley Marcus. She needs to stick to pain management and stop trying to tell patients that she's every doctor in one. I had an issue with my weight and she was fake concerned, so I explained to her that I had gained a huge amount of weight in one month and had been stuck at that weight for year's. She suggested portion control and a nutritionist. I explained to her that I've tried portion control, detox, diet, exercise and fasting and none of those thing's seemed to work. I also explained that I had a hormonal embalance in the past so maybe that could be it. Mind you, I've been in my body for almost 35 year's and so I know when something is off. Dr. Marcus got upset and told me that she had a degree and I didn't and that she knew more than any doctor I ever been too and that I needed to stop trying to tell her how to do her job all of the time. She also mentioned her being fat and now she's skinny. But I was always skinny and became fat. So I went back to my primary care doctor in which she said she knew more than. He referred me to an endocrinologist and that doctor solved my issue and now I've lost 55lbs. She would also make weird comments about my hair or make white people and black people jokes about who was ashy. She also told me that the shots she was giving me in my back didn't hurt because I was quiet when getting them; in which I had to explain to her how painful they actually were. Just very mean and unprofessional. She needs to stick to her job and only her job and stop feeling threatened when a patient is trying to help. She gives good referrals though! All of the other staff are amazing, understanding, reliable, flexible and great at...

Andrew the PT has been a blessing from the Lord in terms a person who does their job properly. I had ACL surgery and my knee was not bending well, and I really did not want to get a 2nd surgery. He helped me to bend my knee in a way that worked for me and even though it was painful, it helped me to get stronger, bend my knee better, get back to normal activities, and also build up my leg muscles again. I noticed that even though Andrew does have a lot of patients and has a lot on his plate, he still cares to make sure he helped his patient and that they are improving. Thank you Andrew. Keep doing PT. You’re good at it.

Edit review: Vanessa, you’re the best. Thank you for everything that you do to help me get back on track to a full 100% recovery. In the words of Kevin Durant, You’re the real MVP in this facility. Unfortunately I’m gonna have to downgrade from 5 to 4 stars because of the front desk lack and inability, or laziness whichever one it is to answer the phones. Every time I call there is no answer, only until the 5th or 6th call to confirm my appointment. Front desk girls, please answer phone calls to customers. It’s a job. It’s not rocket science. My problem with this is, how are you going to text me at 8:15am in the morning to confirm my appointment, otherwise advising that there will be a possible cancellation for my appointment, and then not answer the phone when I’m calling to confirm my appointment? Front desk, May God bless y’all, but get your life together please. This is not to be rude to the lovely ladies in the front, it’s just a gentle correction to answer phones when customers call. That’s all. I know it gets busy for y’all, but to call 5 times and get no answer on a working day is asinine....

For the past two months, I’ve been at Precision Care twice a week for physical therapy. Out of all physical therapy offices I’ve been to, Precision Care is the best one. Since the first day, I’ve felt welcomed by everyone I came into contact with, that includes the receptionists, all the physical therapists, the physical therapist aides, the doctors, and medical assistants. Coming from a ACL reconstruction surgery, I was struggling with motivation but this office has been so supportive and motivating that even during bumps in the road they were there to push me. During all visits they’ve had my best interests in mind and made me feel like home while doing so. Victoria does a great job connecting with her patients and building bonds that helped us feel comfortable. She is hands down the best physical therapist I have ever came across. Although Gio and Andrew don’t treat me specifically, they are great physical therapists from what I see in the office. The Ryans (there’s two LOL) and Mary do their best as physical and medical assistants to correct your form and make sure you are doing every thing correctly. They don’t hesitate to get you the help you need and are the kindest pure hearted souls I have met. Throughout my visits, I have became friends with them and they helped create a safe place within the office. Overall, I had a positive experience during every single visit. If you’re ever in need of physical therapy I strongly suggest coming to Precision Care. You would get the best possible treatment...