The place is absolute trash!!! I called here to check the availability of the rooms and if I need to make a reservation. The man on the phone told me there was binned to make the reservation, that they had rooms available and too just come on over. So after driving 48 minutes to get there, I arrive and the man tells me that they don't have any Available rooms!! When I asked him why, when we just spoke on the phone did he tell me to come. He answered " oh well there is one room I can clean it right now, if your going to give me a good tip?" At this point I had already been on the road a total of twelve hours and was too tired to drive any further. So I begrudgingly agreed. So then I preceded to pay him with my card and he said that their card machine system didn't work and that it wouldn't be fixed until the next morning. That I needed to go get cash from a ATM. So I told him I was unable to go to a ATM but I would leave with him my ID and credit card as a deposit so that I could pay in the morning when the card system was back up. He agreed and then I went to the room, which was not clean AT ALL. It looked like someone was sleeping there then got up to leave and I went in. It was disgusting. Then i realized I forgot my charger in the car and went to retrieve it. On my way back the clerk stopped me saying the card system was back up and I could run my card now. I informed him that I would still pay in the morning as agreed because I was just to tried to go through all of this again. He then preceded to call my hotel room 5-6 times asking me to come "give him his tip" .... it was just absolutely ridiculous. I'm warning all of you do NOT go here. It is a waste of your time and your money. This whole experience was...
Read moreWe stayed here about a year ago. It was, and continues to be, one of the worst hotels I have ever had the displeasure of staying in. As I write this review, I am currently in an incredibly noisy, cramped hotel room and I am thinking to myself, "Wow, at least it's not the Sleep Inn." ||In addition to the tiny closet-like room (I get that we're in NYC but this was insanely overpriced), the toenail clippings on the floor, the tiny and unstocked breakfast room with not enough seating, and the fire escape doors left open and unattended so anyone could get in (!!!), we vividly remember the hotel charging us double our room rate (once for the nights, again as an incidental fee) and not telling us before doing so. Due to this shoddy practice, it overdraft the account and the hotel had no remorse. Listen, I get it. Policies are policies, but at least have the professionalism and human decency to LET US KNOW ABOUT THIS POLICY. I've stayed in more hotels than I can count, for work and for pleasure, but even a place that has a $10 incidental rate frequently lets you know in advance. ||Again, we stayed here a year ago and these facts of our TERRIBLE stay are vividly burned into my memory!||This hotel is expensive, the staff is rude, the rooms are not clean. The only positive of the hotel is the location. Other than the location, I have nothing redeeming to say about this hotel. And I've stayed in dozens of hotels in the past...
Read moreWe stayed here about a year ago. It was, and continues to be, one of the worst hotels I have ever had the displeasure of staying in. As I write this review, I am currently in an incredibly noisy, cramped hotel room and I am thinking to myself, "Wow, at least it's not the Sleep Inn." ||In addition to the tiny closet-like room (I get that we're in NYC but this was insanely overpriced), the toenail clippings on the floor, the tiny and unstocked breakfast room with not enough seating, and the fire escape doors left open and unattended so anyone could get in (!!!), we vividly remember the hotel charging us double our room rate (once for the nights, again as an incidental fee) and not telling us before doing so. Due to this shoddy practice, it overdraft the account and the hotel had no remorse. Listen, I get it. Policies are policies, but at least have the professionalism and human decency to LET US KNOW ABOUT THIS POLICY. I've stayed in more hotels than I can count, for work and for pleasure, but even a place that has a $10 incidental rate frequently lets you know in advance. ||Again, we stayed here a year ago and these facts of our TERRIBLE stay are vividly burned into my memory!||This hotel is expensive, the staff is rude, the rooms are not clean. The only positive of the hotel is the location. Other than the location, I have nothing redeeming to say about this hotel. And I've stayed in dozens of hotels in the past...
Read more