Push Fitness Club of College Point — Attraction in New York

If I could give -1000 stars I would. I have never felt so violated and harassed or threatened by two grown men ever in my life. I want to start with I am not a victim and I am not trying to find sympathy. I just want the real truth to be known. I go in and I’ve been a loyal customer on and off for almost ten years since 2016. I also bring my friends to push fitness and they have joined or done passes so I’m bringing them money since they haven’t done anything wrong. I was literally talking to the manager Darrien (the bald guy) a few days ago about how I can help him Make more money and how I can make some money too bc I am a micro influencer and if I win we all win. Especially since we both people of color. So today at 12:30 I’ve been there already an hour working out bc that’s my safe space ifykyk. The staff he’s been there a few months asks me if I have sneakers and I ask why? Bc he said it’s policy. That’s a valid point. However if I’m there an hour already and the guy in from desk sees me and I have crocs why they wait till then to tell me something. Mind you I’ve seen multiple people wear crocs and unfit shoes for the gym this was my FIRST time. So bc I asked for the manager DARRIEN the guy says well I asked you to leave the gym and you (me) no multiple times now you’re going to face the consequences your membership is revoked. I said okay mind my business. Then he comes back you need to leave and ask me “you want me to make a scene”. I said no he said bc I can call people now and make a scene something like that. I said what’s the issue he’s said it’s a liability and I said I’m not bothering anyone so then I go do some breathing and yoga and he leaves. Then I go back upstairs to drink my smoothie. I don’t want to talk to him but I’m trying to descañahe so I said to the one with the hat “ we good?” and put my hand out to end the tension bc he works there and I go there and I know a lot of people there. So I don’t want hostility the gym is again my safe place. He looks at me and says no we not and I said why and he said bc. Before he can say more DARRIEN. Comes and he gets not aggressive but he was a little tense bc it’s his day off and he wanted to spend time with his kids. VALID. But he brought his kids to the establishment for whatever reason and then as he is escalating he’s telling me I’m playing victim. Umm? I’m not a victim but if you think I’m a victim what does that make you and your employee? BULLIES? Bc correct me if I’m wrong but can there be a victim with no bully or a bully with no victim. NO! one cannot exist without the other. I said to Darrien I respect you and I was trying to make you business but now you’re disrespectful abusing your authority and Position of power and using intimidation and fear to make me Conform to your will. Last time I checked do we as Americans live in a dictatorship? No. Last time I checked bc I have worked customer service as clients they have RIGHT to ask a question for further logical reasoning as to why they’re being punished or removed from the gym? so I’m like for a simple question I’m being disrespectful? No you didn’t get what you like and like A kid you’re throwing a tantrum. Anyways I asked them bc we were getting no where and asked if I could call the cops bc we weren’t seeing eye to eye where they see white k saw black and vice versa. Bc as an American and future lawyer I know my Rights as a client and as a American as well as the rights of the managaer and staff. Anyways he was telling his kids oh you see how people Manipulate I just want you to see the TRUTH? Who’s truth bc last time I checked you’re NOT the law. So the cops come and they didn’t de escalate they just shut it down on his end and my end we never came to a clear agreement o...

Coming from going to different gyms around Brooklyn and Queens in my opinion this gym really cares about giving the fullest service and commitment to satisfying their customers.

When I signed up for the first time with the sales consulted Darien. A really tall big guy (don’t be intimidated really good hearted man) He informed me that this gym really is like family and they make sure that everyone feels welcome and safe. At first I didn’t buy this sales pitch but he was right the gym is really like a small family community.

Later on as I continue coming to the gym I had the pleasure of also meeting Rosa another gym consulted that makes sure everyone follow the rules and keep the gym flowing. She is an absolute delight and kind hearted.

I then signed up for personal training and meet with Louis the personal trainer manager. He is very professional and makes sure all the clients who pay for personal training get their hours worth. He is very knowledgeable on his facts about working out and nutrition. So yes he welcomes all gym questions and concerns and reminds everyone to stay focus on your goals.

This gym also offers a variety of classes and in these classes you will meet Andres. A very passionate and dedicated trainer/instructor that modifies and work out with you in what every level of gym degree you are in. He’s philosophical quotes and motivational speeches Will definitely give you the push you need to finish the class like a champ.

The last person I have to mention and most proud of is my trainer TK. He is a sweet spirited young individual that will teach you to be focus and serious but smile and enjoy life. He has a strong background of workout and fitness, yet he still makes the environment fun and alive.

I can go on and on about the staff and employees at the gym but my HONEST review. This is a gym that cares, committed and will continue to fight the good fight. Teaching and brining awareness of good healthy habits to this community. So thank you push fitness, thank you for welcoming me and allowing me to be a part of...

Very poor customer service ..I was feeling very discriminated ..new future client trying to obtain info about the Gym, just pricing info .. expecting a customer service like any other gym but the experience was very disappointed . I arrive to the gym and greetings only from the girl in the cafeteria she is one of the good ones , started following the dark tall guy who claim to be Darien who was having a conversation with other employees and immediately without saying good afternoon ask for ID and reply I CANT GIVE YOU ANY INFO BECAUSE I DONT KNOW WHO YOU ARE,. “And this is about how do you say things or your tone of voice . I was wearing formal dress code since I am in the financial industry but seriously they made me feel like a criminal …And another female employee jump into the conversation and treat me really bad ,.my only reply was “Are you for real” , I just need to have some information about the prices, and she immediately says which part you don’t understand ., we are not going to help you and the conversations gets aggravated because I told her not to get involved since I was not taking to her and she told Darien that se was going to beat me up ..wow you need to do something about this customer service .. because I will tell everyone not to go over due to the bad customer service,. beautiful gym from the outside but employees needs more customer service skills .. employees like that should never work with people .. because I am a very quiet and respectful person .. This is the worst experience I ever had and this is the first time that I summit a bad review, You should have some flyers with pricing info .. Anyways I will never...