Keilly Chinese Restaurant — Restaurant in New York

So disappointed and terrible service! My first time ordering from this restaurant and my order came delivered an hour later- wrong. I called them and they were so unhelpful telling me I have to wait 30-40 minutes for the correct order. They told me I have to exchange it and I have to wait for the new food. I paid for extra chicken and extra shrimp around $14. I got my new plate with maybe 2 pieces of baby shrimp in the plate with a receipt that says on top $9.31. They gave me an order for a lower cost- not what I wanted. The food wasn’t even that great- meanwhile they don’t even give any sauce on the side! No duck sauce or soy sauce! What kind of Chinese restaurant doesn’t give sauce on the side or at least they can ask if we want in the bag. I always use the duck sauce and never had I have to ask for it. Never ordering from...

No idea what's going on with this place. It used to be great. I ordered a lunch special like I usually do, but the last few times were not as good as they had been. The very last time I went the food was bad. I actually drove back to show them. Got the General Tso's chicken with pork fried rice. The chicken was TOUGH, difficult to chew and tasted oily. The rice was dry, really dry. I asked if it was pork, because I couldn't believe they'd mess up that badly. The guy I spoke to laughed at me, saying they don't use pork, only chicken, he said it was extra crispy that's all. Then I realized they overcooked everything. Over fried the chicken and cooked the rice too long, drying it out. I was offered a can of soda as compensation, I did not take it. I just left and said I won't return. The guy did not care one bit. I have...

We ordered dinner, over $80 for the family and food was terrible. Ordered Sesame chicken, and asked for white meat, fried, so it would be crispy and tangy, and what we got was dark meat, overcooked, soggy with no taste. No sauce. Horrible. Also got the moo shu pork, which was ok, but came with mini pancakes, 2”x2” folded twice, and stuck together, they ripped when trying to open them, and only opened to 4”x4” square. Only gave us 1 half full little hoshin sauce, not enough whatsoever. The roast pork fried rice had no taste too, the chicken and broccoli, we asked for brown sauce and basically had no sauce or taste, it was like boiled chicken. The only decent thing was the free fried wontons that they thru in, otherwise food was really bad. We ate here a long time ago, but food is not good now, we will not...