The Spectrum store offers a comprehensive range of services tailored to meet the diverse needs of its customers. From internet and cable TV packages to home phone services, the store aims to provide a one-stop solution for all communication needs.
One of the standout features of the Spectrum store is the helpfulness of its staff. Upon entering the store, customers are greeted by knowledgeable and friendly representatives who are eager to assist with any inquiries or concerns. Whether it's helping customers choose the right package for their needs or troubleshooting technical issues, the staff goes above and beyond to ensure a positive experience.
Furthermore, the store excels in providing detailed information to customers. Representatives take the time to explain the various packages and services available, making sure customers fully understand their options before making a decision. This commitment to transparency and education helps customers make informed choices that best suit their preferences and budget.
In terms of services, Spectrum offers reliable and high-speed internet, extensive cable TV options, and dependable home phone services. Customers can choose from a variety of packages to find the perfect fit for their lifestyle and entertainment needs. Additionally, Spectrum's competitive pricing and promotional offers make their services even more appealing to budget-conscious consumers.
Overall, the Spectrum store stands out for its exceptional customer service, helpful staff, and informative approach. Whether you're looking to upgrade your internet plan or set up a new cable TV subscription, the Spectrum store is a top choice for reliable services...
Read moreI just came from this location with my mom who is elderly. She wanted to reset her password and the young lady upfront had a serious attitude. She was being rude and condescending because my mom was not picking up what she was saying and was becoming more rude and irritated she didn't even know that you could activate voicemail by pressing the 1 key trying to make me look stupid and in the end she looked dumb just wait young lady when you get old one day if you make it that far with that attitude she seemed maybe Hispanic lightskinned. I spoke to the manager about her attitude and told him she needed to be in service on how to treat people with dignity and respect no matter what age. Nobody is gonna treat my mother that way not under my watch. I might get corporate involved. This spectrum location needs to fix their attitude before...
Read moreThis afternoon my wife and I visited the location on Hillside Avenue and Springfield blvd. Katelyn is the technician who assisted us every time we stopped in the store. She pays attention to detail remembering me the minute we walked into the store by name, politely saying hello with a welcoming smile as she always does.
During the entire process she exhibited a very high level of professionalism. in addition she was respectful patient and knowledgeable.
To sum up our experience in a nutshell Katelyn made it seamless for which we are extremely greatful.
It's extremely rare to find someone who truly loves what they do as a profession, Katelyn definitely does. We hope this note in some way reach the appropriate people, Katelyn truly deserves wide scale...
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