Would like to say there are SOME VERY special, hard,working people working and caring here for our loved ones. At reception there is , Linda, Anita, Janelle,Valery, musi, Vera,+ other very respectful, kind, sweet, 5 star woman working very hard. Faith the rudest, phone rep that I have ever dealt with. She sounds sweet,. But likes to hang up on you with no provocation. On the 2nd floor there are some very special people. To me they are angels and Saints. Janelle, Mia,lola Abby,Gabriel, Tori, Isata, Tammy, Porsha, Jennifer, Lisa, Lourdes, Sam, Andrea, Debby wells, Vera, Lola, Erica, Gabriel, + many others. Thank you so much for your help. May God bless you and your family tremendously. UNFORTUNATELY THERE ARE ALSO A FEW VERY NASTY,UNKIND, MEAN PEOPLE WORKING IN THE 2ND FLOOR MEMORY WARD. Especially in the evening. I guess they think God has no memory also ! Well they are in for 1 big surprise. I lIVE 1200 MILES AWAY, AM DISABLED, AND 74. I cannot come to see my parent because of the shape that I am in, and They are very elderly. I call up every day to speak to my mom for a few min, and in the past have had some problems with a few mean workers. The people living on 2nd floor may have poor memories, but if you are mean to them they will still feel it. And they will feel frightened, anxious and confused if they are yelled at..
This is extremely upsetting when you have a parent that is VERY DEPRESSED, , tells you THEY ARE IN PAIN WORSE THEN FIRE , WISH THEY WERE DEAD, THEY THINK THEY ARE IN JAIL, THEY WANT TO GO HOME , AND YOU CANT EVEN COMFORT THEM because they have some people working THERE THAT yell at and frighten the people living there so they are afraid to move, or ask a question. Thank God for the wonderful workers that answer and the ones that ARE kind. I would really like to give them 5 stars. In fact I pray that God removes the ones that are unKind and brings more good, caring, loving, kind, and gentle people in their place to take care of our loved ones. PEOPLE THAT ARE GOD FEARING, People that know they will certainly be blessed for doing what is right, and reap the same evil when they are doing wrong.
It is much better when JANELLE IS IN CHARGE THERE ! Now there is also a Mia that is in charge and very helpful. I am very hopeful that things will continue to improve. ALL MY LOVE TO THOSE WHO CARE FOR OUR LOVED ONES WITH KINDNESS, COMPASSION, AND AS IF THEY WERE THEIR OWN. ALL GODS BEST TO YOU AND...
Read moreWhen my sister Johanna and I found out our dad had advanced-stage Alzheimer’s and dementia, it felt like the ground was pulled out from under us. We didn’t know what to do or where to turn, but finding Sunrise Assisted Living in Staten Island has been an absolute blessing.
Dad lives on the Memory Care floor, which is locked and secure, and the staff there is truly amazing. They’re so loving and attentive, treating all the residents with care and kindness. You can tell they genuinely love what they do.
One thing I really appreciate is that we have access to our dad 24/7. That kind of openness gives us so much confidence that they’re taking great care of him.
What’s really made the difference is seeing how happy and engaged Dad is. He’s made friends, spends time doing crafts, and is always busy with activities. Knowing he’s in such a safe and supportive environment has given my sister and me so much peace of mind.
We’re so grateful to the team at Sunrise. If you’re looking for a place where your loved one will be cared for like family, I can’t recommend...
Read moreMy mother was a resident in the Memory Care unit for over five years. The care that she received there was exemplary. They took the time to call her by her first name at every opportunity and would touch or hold her hand for human contact. Every time I showed up she was clean, dressed in a top and pants and always had shoes on. While these may seem like small things it went a long way in helping to maintain her dignity while she was in decline. They became like extended family to me especially Mercy. I always knew that she was safe and well cared for until the very end. I will always be thankful for Sunrise for making my mothers final years the best that...
Read more