Victory Mitsubishi and Pre-Owned Super Center — Attraction in New York

Unbelievable I had to choose a star let’s say this These people tricked me so bad I cannot believe What they did to me was illegal I went there. The people were so nice and I thought that was genuine come to find out it was all a big giant gigantic hustle. These people told me a different price that was in the ad which is 23,000 for my BMW I get there me and the guy I was with was talking and he said it was the 23,000 end up being 27,000 but look at the kit they made me have my girl co - sign When I just bought a BMW and we got into an accident, someone hit us my credit and everything went through nice indeed at another place, but they gave me the runaround understandable different place, right but then the guy told me how much am I willing to spend and I told him 400, 500 a month he said cool. We waited there for a couple hours almost time for the place to close. I’m trying to make a long story short. He came out after talking to his manager. The guy I was speaking to, and said, am I willing to pay anything because of my credit or have my girl Co sign I told him no more than 600 so he said OK got me in the room they end up telling my girl to sign because she has the length of credit/history and in three months. Let the Banks see I am making payments on time and they are going to refinance my car. I ask my girl what she do it being what we’ve been through she said yes knowing she was already banged up from the accident that we told them about then sitting in that room, we did all the paperwork and then they told us $926 a month and we were gonna do that but the guy sitting behind a desk said in three months either fix the Credit told us what to do about it for me Or just come back and they are going to refinance it that didn’t happen 3 months later we went back And surprise, it was no they told us to come back another three months it was no Again and then no results agin Then I was told to get a certain credit score got it and then was denied again three years later I’m stuck with a $926 a month 2018 2x BMW That will cost me about Twice, and a half of what the car actually cost and the truth about all of this, they lie to me from the beginning why would they put me in a position where they were going to deny me regardless of whatever happened with my credit or giving me there word of in three months to come back And they are going to make sure that they refinance my car. I’m so hurt. I lost a lot over the situation being that I have two little girls in the $926 monthly payment and my girl has two kids I do not know what to do. I do not want to pay triple of what this car Cost is not worth it. And that’s the part of them tricking me is what I’m saying it’s not worth it. I will not refer anyone to this place. I believe all those great reviews are partially tricks because I did one and it was a set up to get that good review I hate myself for that part. I’ve given them that good with you and not knowing what was gonna happen in three months later good luck I don’t wish...

Hmmm what and where to start about the service at Victory Mitsubishi. 1- I called about the white BMW 330i. I spoke with a lady and she set up my appointment and confirmed the car would be ready and available for us to see and review. 2-When we arrived there we felt like this was a hangout in the front of the store with all the employees hanging out on the couches. Laughing and cursing. 🤬 3- When we were finally recognized a sales person directed us to the front desk for check in. Then a sales person approached us and heard what we came for. After the reception verified the car and appointment. 4- the sales person came back and said the car is not at the location and is in the repair shop. That by itself sent me to another level of anger. 😡 Then he took us outside and showed us other cars. His knowledge of car is not impressive at all. We were asking about all the cars and he said let me find out. 5- The whole time there the sales person was on his cellphone texting. Very inappropriate. He could have send us home instead of ignoring us. 6- half hour later we decided on a car. He took our information and we agreed on a price and said wait here let me get a manager. 45 minutes later no manager and no one came back showroom was empty. I went outside and the salesperson was on his phone texting. When I asked him, it seemed like I was bothering him. With attitude he said” wait for a manager”. 7- Went back in the waiting area and Reggae music blasting and no one at the front desk and no salesperson in eye sight. One guy in the left office walking in and out not making eye contact. Acting like he super busy. 8- We walked out in front off the salesperson and it didn’t phase him at all. Never approached us to see why we are leaving. The whole time sitting inside the salesperson didn’t come and check on us. He had not a care in the world to sell us any cars. 9- The waiting area is very uninviting and dirty. The table we were seated at was dirty with food and drink stains. 10-The whole time we are there my wife, son and myself are inhaling marijuana that other customers are smoking while walking around looking for at cars. They were smoking up a storm with another salesperson. Let’s get high and buy a car. That should have been a sign to leave. This place is very unprofessional and the atmosphere is so ghetto and that alone should have been a sign to run. 11- all the cars are dirty and dusty. You would think with all the people hanging out in the waiting area. Meant all the cars are clean and they have nothing to do. NEVER AGAIN IN MY LIFE WOULD I EVER OR SEND ANYONE TO THIS PLACE. Unless you want to smoke weed and hangout. BUYER BEWARE AND READ THE...

I NEVER write reviews, but have decided to do so at this point. Would provide negative stars if possible. Everything negative that other reviewers have suggested is true. They have very deceitful business practices. A few months ago I was searching for an Audi RS5, and they happened to have one that was fully loaded at a great price $41,500, having watched it, being marked down over some time. As many others had suggested bait-and-switch tactics in terms of pricing, I had performed my diligence by contacting multiple members of their team prior to making the 4 hour drive, being assured by members that ‘the written price is the price’. I even had one female ‘finance manager’ get rude and indignant with me about asking again…’sir, you’re talking circles, I’ve told you that the written price is the price and the only additions are tax and tags.’ I make the drive with my wife and 2 kids, not easy, as I did not have another option, and no one to watch the kids that day. Car checked out, and I offered to pay with cash, bankers check or finance, noting it did not matter to me in any way, but would do what would be most beneficial to them. Lo and behold, the finance manager shows me the final numbers $54,500….are you kidding me!?! $13k more than the list price. Obviously very upset at this point, and let them know how displeased I was. There were several responses… ‘Sir JD power values this car close to this price sheet’ ‘Sir, you say you know these cars, (and I do, owning several, including a 2nd gen R8), how could you think you’d be getting the car at that price?’ All I can say is ‘wow’. So is your plug to ask, why should I have taken what you said to me directly, at face value, rather than suspecting you’d be dishonest and deceitful? They had me speak with another manager, though I knew it didn’t really matter. I was enraged at this point, letting them know how absolutely ridiculous this scenario was, knowing he did not care. I suggested that he would get no where near the price they were asking…and his response was telling. ‘I bet it will. I’ve been doing this a long time, and it only takes one’ Moral of the story….BEWARE. Their hope is to bait with price, get you in there, cause you to spend enough of your time that you MIGHT be willing to overlook their dishonesty and pay the additional amount, likely approving buyers with less than stellar credit while charging exorbitant amounts above the value of a vehicle. This car sat for months. Hope their monthly cost to hold it was insane…and I found a reputable dealer who sold me the same car at a similarly listed price that they said I couldn’t get in reality. Hope...