Had to pay a membership fee just to go in to be treated rudely by adolescent/ young adult life guards. No manners what so ever and when you try to report them, management don’t check them on customer service and professionalism but stand in their defense because it’s family so that’s why they feel like they can say and do anything. You can be trained to do anything but if there’s a lack of morality you’re not going to get far... just Newark bound. Trained to save a life perhaps but not trained on mannerism. Completely ruined my experience at the pool. They call out what they want to call out and ask me how many times they used the whistle when they did spot a violation... not once. How am I able to speak on this because... go to a pool with Caucasian lifeguards which is sad to say right but check it... they will sit at their stations quietly most of the time and blow that whistle half the time watching like a hawk for the safety and well-being of the aquatic environment for the slightest of things. Nope not JFK. Anyone who says they had a good time there it’s because they were speaking their ratchet language trust me which is all they’re capable of dishing out. Newark isn’t the worst but has a reputation for unfriendliness and ratchet messes. Go out towards south Jersey they DO NOT bother you. It’s calm, cool, collected, and clean. JFK has the nerve to charge... lol try to make a come up on the disappointing background they have... mind boggling! Not even star rating JFK and if it does it’s because that one star was automatic by the web...
Read moreWow...This City pool is Terrible...1st ..They are always closed during to Whatever mechanical issues..And when they are open...There is Absolutely no Order or Supervision of children...For One..Parents should not drop off there minors for the whole day unattended...I actually heard an employee say out loud...When this boys fight in the pool..I bring them across the hall and let them Box it out in the boxing ring...Now what if ur child has some type of medical issue and gets hit in the head the wrong way and dies...Who will be responsible..I'm quite sure that employee will be no where around once Authority gets on site..Parents..Stay Alert and Mindful....2nd..The Lifeguards are children themselves..So how are they controlling any type of emergency situation...I just witness them blow there whistle when they see children playing to rough..I Pray nothing happens to any of the children cause all they want to do is have fun and stay cool on a hot day..And It should be the City of Newark to Have Trained Supervision for our...
Read moreWorst Service & the director Ms. Bowers is the worst. I was told to bring my son to learn how to swim on Tue & Thus then they switched it to Saturday. The first Saturday was fine. Then I got hit with the you need to get in the pool with him.. When I ask why I was told this is a Mommy & Me Class but according to the paper that I was given the Mommy & Me was for 4 and under. My son is 6 and was in the preschool program. My son was the only one in the class. Fast forward, when I spoke to Ms. Bowers her attitude was worst then the swim instructor that's is always texting during session. If the Director attitude is awful, how do you think that staff will treat consumers. JFK don't honor the programs on the city schedule, and I quote from Ms. Bowers mouth, JFK makes their own Rules....
Read more