I came in late at night around 10:30pm due to a stomach pain. I usually go to the Walgreens on Bloomfield but it was closing soon. Initially, I went in to get a pedialyte and a ginger ale but I noticed a lot of amazing sales that I couldnāt resist so I proceeded to get more. Everything went well until I went to the register. The employee that attended me did not greet me despite that I greeted him, nor anyone he attended. I asked him if he had more of the product I had in my hands since there was a sale on it or something similar and he pointed at the product that was similar with the same sale. Okay, great! I ran to get both products which only took a few seconds by the way, it was just on the side wall of the store and on my way back I noticed the line got a bit long that I had to go around it and he attended another customer. Okay fine. No big deal. I patiently waited. Customers on the line were getting upset that the lines were so long and there were only 2 cashiers. One who recently opened. The guy finally scanned my items and I asked if the coupons were clipped, he said yes but in a tone as if he already wanted me out of the store. Then I asked for bags and my receipt. He told me that he had put the receipt in my bag which was a lie and I knew that he didnāt because I watched him put my items in the bag. I just said āokay, thank youā and left the store. Luckily for me the receipt was on the Walgreens app and my items were perfectly discounted thank goodness. Needless to say, I will not be coming back here anymore. I rather wait the next day and go to another store where I know I will be attended well. Walgreens over all should consider getting self checkouts to avoid...
Ā Ā Ā Read moreI strongly advise against using Walgreens for your business needs. Their "same-day pickup" service for business cards is completely unreliable and misleading. The service should come with a disclaimer like: Same-day pickup available only if we have the advertised paper in stock and staff available in your area. This lack of transparency and reliability has harmed my business and left me extremely dissatisfied.
When I finally got transferred to the complaint department, the representative, Brittany, was incredibly rude and dismissive. She kept commenting on how I was using the term "false advertising" and condescendingly said she understood I was upset, but "realistically, thereās nothing anybody can do for me at this point." Her only solution was to escalate the issue further up the chain, which left me feeling like my concerns werenāt being taken seriously at all.
Adding to my frustration, the pharmacy in my area has refused to fill prescriptions based on assumptions about whether I could afford them. This is not only unprofessional but outright discriminatory.
At this point, I cannot trust Walgreens for anything and wonāt spend another dime with them. If you care about your business or personal health needs, I highly recommend seeking...
Ā Ā Ā Read morePoor poor service by the pharmacy. Had my prescription refill sent in by my doctor over 2 weeks ago. The medication was not available. I waited a week because I still had some left and when I called last Thursday, I was informed that it will be ready for pickup yesterday which was Saturday. Called the pharmacy 4 times and the pharmacy techs kept telling me that they would have it ready by the end of day yesterday. That didn't happen. I just called this morning, and after being on hold for 30 minutes, I was finally able to speak to a pharmacist, who informed me that they didn't have my medication in stock and that he was going to order it now. So not only was I lied to, but they just wasted my time. Don't even get me started on how rude they are in that pharmacy. The pharmacists and the pharmacy tech are so rude. I will strongly recommend that Walgreens either have them all do customer service training or fire all of them and hire more competent and respectful people. Definitely switching...
Ā Ā Ā Read more