Quintessence Audio LTD — Attraction in Niles Township

I started looking for a new higher end stereo shortly after I retired at 70. I visited several high end stores in a both Wisconsin and Chicago area. Things have changed considerably since I bought systems 40 years ago. Patrick at Quintessence was very knowledgeable and never made me feel stupid to the current market. After several listening sessions we were able to zero in on a perfect system for me. Never over selling me or pushing me to higher priced items, only when I asked them to. The journey was mine and I always felt in control. This was not the case at other stores I visited. The other value was their ability to set up different systems. I had several listening sessions to satisfy my curiosity and eventually coming up with a great system which I picked. Their selection of components in store is overwhelming to choose from. All along this journey Patrick was responsive to all my many questions. Only offering direction when asked, letting me pick and choose my options. The whole experience was fantastic and I love the system that I listen to everyday. Mick (Patrick’s father) popped in on occasion offering assistance, but cuddos to Patrick who really managing the process well. These guys are pro’s and I highly recommend them! Note: The system I purchased was more of an entry level system. I was always treated professionally never being pushed down the audio file rabbit hole of...

There are not enough superlatives to express my experience with Quintessence Audio. Owner Mick, and son Patrick, drove 6 hours to our home in northern Michigan to deliver and set up a new pair of Sonus Faber Olympica Nova iii speakers and I could not have been more pleased. Both Patrick and Mick have the ideal combination of love of music and concern for the customer. 'Value added' is perhaps an overused term, but in their case it applies fully. Patrick and Mick spend 2 1/2 hours setting our new speakers up and the sound is beyond my expectation. In addition, rather than trying to sell us a new amp/pre amp (I had asked about one) they said (having heard the new speakers set up) that my restored vintage McIntosh equipment was something that I should keep. Finally, the entire process of purchasing was set up by Patrick's first generous offer of advice from a cold call, where I simply was asking for some audio advice. I have no hesitation suggesting others to purchase equipment from them, if their brands are something you desire. You will NOT be sorry, and in fact, will be so...

If you are looking for a truly outstanding buying experience look no further.Mic and Dave at Quintessence audio will solve your audio needs without any malice or snobbery. These guys understand that everyone has a budget,whether it is 2k, 50k or higher. Mic and Dave go out of their way to help find a HI Fi solution that will fit within anyone's budget. Their selection will astonish the most discriminating customer and, don't be surprised if you, the customer chooses something different than what you might have expected. I never thought i would choose a Prima Luna product because of where it is made,but after listening to it and overcoming my internal objection I am the proud owner of a Prima Luna integrated amp.It is an amazing product. Another great purchase from Q audio is my Clearaudio performance DC turntable- fantastic table to say the least. Whether you are in the market or you just want to look at great gear, do yourself a favor and go the store and audition some great gear. You will not be disappointed working with Mic...