Came here looking for dress shoes for my wedding because they had low prices well apparently at K&G if you want cheap shoes you get cheap service I asked one of the employees (the gentleman with vitiligo,don't know his name) near the shoes if he had a shoe in my size in the back he said no so I asked if I could get a discount on some OBVIOUSLY RETURNED shoes with sidewalk scuffs on the bottom and wear on the heels he said no then instead of helping he yelled at my pregnant fiance "hey lady get the shoe horn for him right behind you!" My fiance then asked "where I don't see it?" Then he replied still not helping any just pointing "right there can't you see it!" She finally saw them and handed me one and the guy stormed off. So me and my fiance are like alright whatever he's useless let's just go up and ask if they will discount after explaining to the manager that they've been obviously been returned she kept insisting they were never returned and it happened in store while people try them on I don't think it's right to pay 50$ bucks for shoes someone wore once, returned,got past the employee returning it and now they're trying to get full profit back on them (you wouldn't buy a 2005 Civic for 20k right? 😑) So we left to Als formal right next door where they rent patent leather shoes for 20$! So if you're looking for some nice shoes that you don't want to get hustled out of your money go to Als it's MUCH better...
Read moreBack in November I was looking for a jacket protector and had my wife call ahead to check their stock. There was a light-duty and a heavy-duty version, she was told, and many of each were in stock.
Upon arrival I could only find the light-duty jacket protectors, so I asked a man with glasses, who seemed to be a manager, if he knew where the others were. He looked around, asked a co-worker, and decided there were none. In the absence of choice, I purchased the light-duty jacket protector with cash.
As I was being handed the receipt, the co-worker emerged with a heavy-duty jacket protector. I stated I would prefer the heavy-duty protector and would like a refund. When processing my (cash, minutes prior) refund, the man with glasses asked about my rewards status/phone number/whatever loyalty program they had. I informed him I had no interest in giving up my data or signing up for anything. He refused to process my refund for the cash sale I had made minutes prior on the basis of his uninformed inventory mistake. I decided not to purchase the more expensive jacket protector and left.
I probably would have forgotten about where this even was, but I still have that ugly, branded jacket protector for my Remy sheepskin jacket, it's got a story about bad cost/benefit analysis, so I'd thought I would share it here.
No,I will not reach out to anyone via email, so don't ask, I won't be shopping at the TJ Maxx of...
Read moreI truly don't even want to give them 1 star. I wish I could select negative 5. This BY FAR is one of the worst experiences I have ever had with a place like this. Especially their alterations department. You would have better luck letting a blind 3 year old do the job. A toddler might be able to at least follow directions and not over charge you for a job they will butcher and not complete. The prices they charge don't even match the prices they have clearly posted in the alterations room. It's more than double what is listed. And don't bother paying the rush fee because they won't even start the job until the day you are supposed to pick up the rush items and when you are upset they didn't do it on time they will butch the job anyway. We had several dressed sent there for alterations all but 1 was done incorrectly. And we even ordered a suit from them and they managed to even mess that one up. But had the audacity to get upset that we expected them to make it right. And charged a ridiculous price for alterations of pants they sent to us incorrect and had to take back in to be corrected. And when i asked to speak the person In charge of alterations i was told he's in turkey and will get back to me when he can. Because we run on their time apparently. Lmao. I wouldn't even recommend this place to my...
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