Horrible customer service created a nightmare honeymoon experience.

I checked in to my room on the evening of Tuesday October 10th. I was looking forward to my wedding the following morning and then two uninterrupted nights with my husband. I was pleased that the front desk seemed so accommodating when I requested that the room be fully cleaned the next morning between 10 and 11am so that my bridesmaid could decorate it with rose peddles and candles. I was also thrilled to find an amazing view off a stellar patio. Unfortunately, this is where the good times ended. Wednesday morning by 11:30am it was clear that they were not coming to clean the room any time soon. My bridesmaid had to leave the wedding to go back to the hotel later in the day to do the decorating. When she arrived the room had barely been cleaned. There were dirty wet towels still strewn about the bathroom, and the garbage had not been cleaned up or taken out. She proceeded to finish their job for them and decorate for me. My husband and I arrived Wednesday evening after our wedding anticipating two uninterrupted days of privacy (we were to check out friday morning). Unfortunately this was not the case. We walked in to find our toilet broken. We called the front desk to inform them, however, we requested that they wait to send maintenance since it was our wedding night. The next morning we were woken up by the fire and carbon monoxide detector going off repeatedly at 9am. Maintenance was called and came to fix it. At this time we asked them to go ahead and fix the toilet since they were already in our room. We were told that they would return with the part they needed to fix it; They never fixed the toilet. About an hour later we received a call stating that our water would be turned off from noon until 2pm. We decided to go out for lunch for that time since we couldn't use the whirlpool tub we had paid to upgrade to. When we returned from lunch I attempted to run a bath, only to find brown water filling the tub. Once again maIntenance was called. They came in and worked on it for awhile then told us it was fixed. When I went back into the bathroom I found that they had made no attempt to clean the disgusting residue that was covering the tub and we still had to run the water for a few hours on and off to get it to run clear. About this time I went to the front desk and requested to speak with a manager. I was told that there was no manager on site but that they could help me there. I explained to them our situation and asked what they were going to do to make up for ruining our honeymoon. I was told that they were "sorry for the inconvenience" . What they offered was insulting, I was offered a free dinner in their restaurant or we could stay another night for "just $100 more". I told them that this was unacceptable and was told there was nothing they could do since I had booked online. I then went back to the room and called the booking agent. After about 3 hours on the phone with various "supervisors" we were finally offered one night of our stay for free. While we appreciate the gesture it in no way makes up for the fact that our honeymoon was absolutely ruined.