Hospice House - The Josie Harper Residence — Attraction in Omaha

I am forever grateful for everyone at Josie Harper Hospice House and the amazing care provided to my mother over an extended 10-month period. The entire staff was always friendly, attentive, accommodating, and communicative. They were nothing but loving, patient, and empathetic not only to my mother, but to me as well. The staff kept my mother strong and in good spirits while I was 1,550 miles away in another state. My mother really enjoyed engaging with various staff members and getting to know more about them and their families. It was easy to see that she was both fond and appreciative of them, as she built a solid bond with many of the nurses, techs, and facility team members. I could name several individuals who were "all-stars," but there are honestly too many to call out and thank (including Lisa Russell and Cindy). I cannot recommend this facility and its staff enough. I hope to have the same type of care when it comes to my own end-of-life journey. You have certainly set the bar very high and have given me a completely different perspective and level of respect & admiration for everything you do for patients and their loved ones. Much love and appreciation to everyone at Josie Harper Hospice House for not only what you did for my mother, but what you did for me. You are the true unsung heroes and I will never forget your...

My father was in the Jose Harper Hospice House care for only 3 days. We quickly learned how uneducated, poorly trained and uncompassionate the staff was.They gave medications inconsistently and hazardously, did not know how to thicken liquids to prevent choking, would not suction my father when needed and made unprofessional comments when apply barrier creams to name a FEW. Management and the director were notified and claimed it was not their “standard” and agreed he was improperly cared for but when every individual caring for my father continued to provide such a low, disgraceful level of care, knowledge and dignity I can only question what exactly IS their standard. Our family simply regrets every moment he was there. We were his care takers and protectors, which is NOT the role esp my poor mother deserved to be placed in. He was too close to the end of life for us to transfer him home. I would never recommend this facility ever. It is a disgrace to our loved ones in the community. And as a family of medical professionals we know and personally saw the deficits in his care and are disgusted. Ignorance is bliss but when you know how a loved one should be cared for because you yourself have cared for others it is truly tragic this facility remains an option for our loved ones. They deserve so...

The staff at the hospice house provided wonderful, respectful, personal care to my Mom. They always addressed Mom by name when providing care to her. I cannot think of anything more they could have done for Mom.

Hospice House does an excellent job of balancing safety with access. At a time when most assisted living facilities were allowing only two visits per week and for a maximum of two hours per visit, Hospice House allowed up to three family members to visit Mom at a time, and for as long as they wished to stay--including overnight.

Food was good. Hot foods arrived hot. Fruit plates were fresh and delicious. When Mom wanted something not on the cart for one meal, a staff member went to the kitchen and prepared the item specially for Mom.

The building is well maintained and the grounds are lovely. My Mom enjoyed the gardens. They are beautifully maintained by Nebraska Extension Douglas-Sarpy...