Salween Thai Restaurant — Restaurant in Omaha

I've never written a Google review for a restaurant - I usually just keep my opinion to myself and decide to go elsewhere if I don't like an establishment, but the experience at Salween was so bad that I felt compelled to write a review. Salween Thai used to be the best Thai food in Omaha. Unfortunately, such is not the case anymore. I ordered the Tom Kah Gai at a spice level of 9. First, the soup didn't have any chicken in it. This resulted in essentially a bowl of soupy coconut broth with mushrooms. My first bite was also a huge chunk of ginger which I had to spit out. I also didn't enjoy the bite of woody lemon grass that I also had to spit out. Additionally, the heat was at about the level of franks red hot, not anywhere close to what you would expect for 9 at a Thai restaurant that boasts it's spice levels. My partner got Drunken Noodles - not terrible, but absolutely nothing to write home about. The prices are also through the roof - I recognize that costs have increased for food/labor/etc. I'd be happy to pay for food that is exceptional, but this was not. Save yourself the time and money and go...

Even though this has been my favorite restaurant for a long time and they have been notorious amongst my friends for turning down dine-in past 8:15 or 8:30 pm even though they say they are open till 9 pm or just closing down early because it was a slow evening.

Today I had requested for my Penang curry to have extra coconut milk and what came back was exactly that - my Penang curry with an extra pour of coconut milk dunked into the regular amount of Penang curry. The chef probably just gave-up on cooking and decided not to balance and proportionate the milk with the curry paste. They also charged a nominal fee of 50cent for the extra “Sauce” - I guess i just paid for my curry to taste worse. Secondly during a pandemic one would probably not want to accept your appetizer after it has sat on another customer’s table for 10 minutes. The server quite casually brought it back on to our table giving a smile that I could refuse. Later the other customer waived back and everything should be all good right? I should probably get tested tomorrow.

And this is my favorite...

Salween has some awesome dishes and some of my favorite Thai food in Omaha but unfortunately the portion sizes have gotten so small that it almost doesn't seem worth it anymore. $12-15 for a meal that barely fills you up. There are other options that give you more for your money these days. Hopefully this changes.

Update: Changing this to two stars. Decided to give them another chance as they are no open on Sundays. I ordered three entrees at 5pm for pick up. Online ordering through their website said the wait time was 20 minutes. I then received several texts after placing my order and my card being charged that our order was delayed 20-30 minutes at a time. Eventually our pick up estimate went from 5:20 to 6:40 pm with zero explanation. My wife and I called their number several times over the course of 20 minutes and nobody answered. I cancelled my order and asked for a refund. Pretty poor experience for a well established chain of businesses. I will likely not be ordering from Salween again, especially not...