PCW Computer — Attraction in Orange

PEOPLE BEWARE..... THEY'LL HIRE ANYBODY, NOT EVEN CHECKING THEIR BACKROUND. AND THE PERSON WHO WORKED ON MY COMPUTER, WOULD HAND OUT HIS PRIVATE # TO CUSTOMERS AND DO WORK AND CHARGE YOU BEHIND THE STORES BACK. HIS NAME IS ANDREW AND HE CAME OVER AND SCREWED UP MY HARD DRIVES AND THEN THE LAST HARD DRIVE HE GOT RIGHT BUT DID IT IN MY HOME. AND I SAW HE HAD A BACK UP OF MY HARD DRIVE AND HAD ALL MY INFO, PASSWORDS, MUSIC, PICTURES ETC... WELL, HE STOPPED TAKING MY CALLS AND SOON AFTER. MY DATA WAS BEING CHANGED EVERYDAY. HE WOULD HAVE MY MUSIC TRANSFERED OR DELETED AND THEN BROUGHT BACK, HE WOULD FFREEZE UP MY SCREEN AND START A FAKE DOWNLOAD SAYING IT WAS GONNA INSPECT MY FILES, AND I COULDN'T SHUT DOWN BEFORE EVERYTHING WAS ERASED, SO I HAD TO CONSTANTLY MANUALLY SHUT DOWN BEFORE IT STARTED. I HAD TO DO SYSTEM RESTORE OVER A DOZEN TIMES. THEN HE MESSED WITH MY YOUTUBE FORE A FEW MONTHS NOT LETTING ME SAVE MY SONGS OR ANYTHING. THEN AND NOW HE LIKES TO MESS WITH MY VIDEO TO MP3 CONVERTER THAT HE INSTALLED. ONE DAY IT WORKS, AND THE NEXT IT'S OUT OF DATE, OVER AND OVER AND OVER....WORKS, OUT OF DATE, WORKS, OUT OF DATE. AND WHEN I TRY TO PUT A SONG ON MY MP3 FROM WINDOWS MEDIA PLAYER, HE CAN SEE THAT I'M USING IT AND THAT'S WHEN THE POP UP SAYINGGIONG TO CHECK ALL YOUR FILES AND THEN I HAVE TO QUICKLY SHUT DOWN BEFORE IT ERASES ALL MY INFO. HE'S A HACKER AND HE SEES AND WATCHES EVERYTHING YOU DO. NO MORE PRIVACY. I WENT TO THE POLICE AND PCW WOULDN'T COOPERATE GIVING ME HIS LAST NAME. SO NOW I'M GONNA PLAY HARDBALL WITH PCW AND BRING THE COPS THERE. AND ANDREW ALSO SAID THEY OVER CHARGE PEOPLE BECAUSE THEY KNOW THERE'S NO WHERE ELSE PEOPLE CAN TAKE THEIR COPMUTERS. SHAME ON YOU PCW !!! HIRING HACKERS. KARMA'S A B**CH AND IT'S...

There work is HORRIBLE i have a computer and i stream and make videos daily. i’m not going to say my youtube channel because it’s going to create backlash but i do have 350,000 subscribers. Anyways, i brought my pc in for a diagnostic test because my computer would lose signal to my monitor while i was playing games or out of nowhere (that was $30). Then they supposedly “found the problem” and fixed it and i got charged $100 which is a little expensive but who cares i needed to be done. this was like in april and it was the most difficult part of the year because of school. I promise i did not turn on my pc until june 15. after i graduated and finished all my finals. i was so excited to play all summer and stream and continue shooting out content to gain back the viewers i lost from being inactive for a month. Now here i am in the heart of summertime streaming to over 850 people and boom. the same issue occurred again. Technically if i was to play as soon as i got it fixed the problem would have come back in a month? how is that even possible? this is all just a scam. i called today and ofc my 90 day warranty is over so i have to pay $130 AGAIN for THEIR mistake. Won’t be taking my pc here ever again and you...

Brought my custom built desktop in for overheating issues. I told them exactly what I thought the problem was and what I was looking to do to fix it. They said I needed to let them run a diagnostic for $30 and they would call me in 2-3 days. I called on the 3rd day to find out it hadn't been looked at yet and they were going to do it right then and call me. No phone call, so the next day I went to just get it back from them. They tried telling me it wasn't overheating and my OS was crashing and might need to be reinstalled. They also tried saying that it being overclocked was a part of the problem. They also lost the screws to my side panel. Nevermind that it was just sitting there with the panel off, I had to clean it as soon as I got home. They have no clue what they're doing when it comes to pc builds and repairs, and just hit you with that diagnostic fee and try to scam you. Btw, the problem turned out to be exactly what I thought and I need to replace my Liquid CPU Cooler and just for extra assurance upgrading my intake fan. Oh and saying overclocked at only 10%, when the machine is capable of 30%, is a joke. Just goes to show if want something done right, do...