We recently purchased a pre-owned boat from Big Thunder. The service and attention to detail was top notch. I would highly recommend working with Colton, Blake and the entire team. Amazing communication throughout the entire process. After the sale, the service continued. We were waiting on the installation of our boat lift and Colton launched the boat from the Glen Cove Marina on two separate occasions. In addition, the guys at Wake Effects Pro Shop set us up with everything we needed to enjoy our new boat. The service didn't end there. Rick and Mark in the maintenance department made it extremely easy to set up appointments for scheduled maintenance—oil change and winterization. They even offer pickup and drop off services. The service department is very responsive via email and text message. If you are in the market for a boat, check out Big Thunder. 10 out of...
Read moreI bought a boat from Big Thunder, site unseen, Living in New York, I wanted a nice used lake boat so I called Big Thunder, and left them a message. A fellow by the name of Ed Champion called me back and asked me few questions about what I wanted, and we went through his Inventory boat by boat. He could not of been more patient with me was extremely honest and told me things about each boat pro and cons. So we finally found the right boat that I was looking for I sent the deposit and Ed went to work. Ed then hooked me up with all the right people such as Scoot the mechanic David the survey guy and Kyle the transport guy all were just as nice as he was. The boat arrived at my house on time and better then I Imagined it would. Two thumbs up for Big Thunder Ed champion and the entire...
Read moreMy family and I visited Big Thunder to look at some wakeboard boats they had. I was very impressed with the immediate service and knowledge around the sport and boats in general as soon as I walked through the door. There was not a single question they could not walk me through patiently. I also got in touch with Blake, who was recommended through word of mouth. I could not say enough positive things about Blake. He was very up front and knowledgeable about each boat and had a perfect match within an hour of being there. He made us feel very comfortable about the purchase we made and we feel like we got treated perfectly! I highly recommend choosing Big Thunder and Blake for all your boating needs! Thanks Blake and...
Read more