I recently ordered 18 desk chairs and 1 drafting chair from OFW
This purchase was very smooth from beginning to end! It's very refreshing to deal with a company that is honest, reasonable, and reliable. I originally sent an email from the website, and received a return call the same day. The process was clearly explained, as well as the possible delay due to Covid. After that, Dave Walter and I were able to communicate through email, which is so much easier for me. As soon as a delivery date was determined, I received an email letting me know, then another reminder email was sent the day before delivery with a time. It was so smooth and convenient.
Delivery morning, Jason and Billy came to deliver my chairs. They were wonderful and did an awesome job. They arrived on time, introduced themselves, and were very personable. Both of them wore a mask (properly) the whole time they were here. The chairs were brought in quickly, fully assembled, then were unwrapped and ready to go. I even received a demonstration of how to operate the chair! Jason and Billy were so friendly to me and my staff. Their customer service was refreshing and much appreciated!
I deal with a lot of vendors, deliveries, and service people. Quite often, it is not such a nice experience. I just want to commend OFW for their excellent customer service and thank you and them for starting my day off in a...
Read moreIn the new WFH world, I found myself removed from my daily routine as an A&D representative on the road and at my dining room table taking on the challenges of marketing and sales. After a few months of poor ergonomics resulting in back and neck pain and not having a dedicated space to work and leave work behind at the end of the day, we began our search for Home Office furniture. I reached out to Lisa M with our budget challenge to create a solution with two designated work stations and ample storage that would fill one side of our family room. The closed storage was very important as the room transitions to family time. She rose to the task and provided a great solution that was functional and affordable. I made a quick COVID-Safe visit to the showroom to see a sample of the product and found it to be quite nice with numerous finish options. The materials are rather heavy and durable; a investment that should last for many years to come. The product, once ordered, was a short leadtime and OFW’s delivery and installation team (Jason & Mark) met and exceeded our expectations! We highly recommend the...
Read moreI had been searching for a new home office/computer desk for quite some time. I knew what I wanted, and I saw plenty of desks on-line that looked like what I wanted, however, I did not want to purchase a desk without seeing the quality firsthand. The few desks I had seen in stores were either now what I was looking for or I was not happy with the quality.
After searching on-line further, I came across Office Furniture Warehouse. I stopped in the showroom one day and was very surprised. They have a large selection of furniture in various styes and material. After stopping in the showroom a couple times, measuring and re-measuring, I ended up with a slightly different version of what I was originally looking for, but for the better. Also added some accessories.
The desk was delivered and installed in the promised timeframe. Communication with the salesperson during this process was great. Salesperson and delivery/installers were very courteous and professional. I would definitely order from there again if I ever need...
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