Hall of Flame Fire Museum — Attraction in Phoenix

Ever since my boys found out my brother is a fireman, they have been obsessed with firemen and fire trucks. My boys are 4 and 5 and one of them has autism, which is very apparent. When we walked in at 330, the man at the front looked at his watch then sighed really loud and didn’t bother to greet us which didn’t make us feel welcomed at all. We asked if they had a military discount and this Seemed to further agitated the man up front. Both of my children were so excited, they immediately ran in, and I was sure to be right behind them and correct their behavior. The man told us nothing was to be touched, not even the chains surrounding the fire trucks. My 4 year old understood exactly, but my son with autism, I had to kneel down and explain to him very slowly that he had to keep his hands to his self and touch nothing. The man at the front was just staring at me like I was an idiot. When my son signaled that he understood, he went to walk away but tripped over a wooden sign that was protruding from on the the exhibits in the very front. it made a loud sound and I looked over at the man up front who then proceeded to roll his eyes at me and turn around. I wanted to leave right then and there, but We literally came from San Diego, we left in the early hours of the morning and made this giant detour just for this museum. I was so uncomfortable, we just walked quickly passed everything and took the boys to the back so they could play in the play area.

The museum has a lot. Helmets, uniforms, tons of trucks, and patches. what we saw looked awesome. I wish we were more comfortable to take our time and read a little info about the things all around.

I would not recommend this place to people with children, especially if they’re special needs. As special needs parents, we are so hyper aware of everything. We understand that there are rules and we follow them, we teach our son that he is not exempt from the rules because of his diagnoses. I’m not saying by any means that the man was rude because my child has autism because he was rude the second we came through the door, but the eye roll and looks he gave me while I was trying to communicate with my son just ruined our day... especially in a fire truck museum. These first responder men and women are so helpful and selfless for what they do and I thought this would be a safe place for us to be without judgement for some reason... and...

"Hidden Gem"

"Awesome, marvelous"

This human ran out of adjectives as I rolled out the door. If you & yours enjoy machines, big machines, dinosaurs, heroism-bravery-tragedy with war stories left to recount, simply blow past the signs... or: consider turning aside into the parking lot, and spend some quality time gazing up, upwards and crane your neck round, round around the 360° view in 4 unique galleries.

This human has seen car museums and aerospace museums and dinosaur museums, and the Hall of Flame sort of distills these essences into a gargantuan tribute to the first responders ensuring safety for taxpayers and all humans, and rescuing our friends, family, and any American who's endangered by this singular Promethean force of nature.

Cute gift shop with Dalmatian tee shirts, nice postcards, plenty for the young'uns and even a gallery/playroom of their own. Television klaxons from NBC's "EMERGENCY!" by Hannah Louise Shearer/Jack Webb, while we shopped. Life-size "Sparky the Dog"? Scannable QR codes for more video coolness. Otherwise no high-tech required for your part.

"EVERYTHING'S REAL!" Amazing restorations and the photo album to prove it. Relics of bygone days - practically everything ran on "manpower" or "horsepower," being pulled without motor or I.C.E. Amazed us how many were volunteers, and gave freely their time, youth, and effort without expecting compensation or glory. Last but not least-- a massive, sonorous bell outdoors we're invited to ring!!!

First responders, Bob "holding down the fort" and doing the docent duty, everyone on that wall, especially those whose battered helmets were lifted up in the sight of this nation and who paid the ultimate sacrifice: let us salute y'all, and give thanks that we've been safe, we've been protected, we wouldn't be still here in the clear...

We had my son's third birthday party at the museum. All of the kids and the parents had a blast. This museum is a gem! The fire trucks span back to the days of the bucket brigade and horse drawn carriages through modern times. I need to go back because I did not have time to really be able to appreciate the history contained in the museum. I was worried that my son's friends would not appreciate the fire trucks which I correctly assumed would be behind roped off displays but the eyes of even the youngest kids (and many of the adults) just lit up at seeing all the amazing (and some even beautiful and ornate) vehicles. I highly recommend this place to anyone who has not been there. And I recommend it for a child's party as well. There was an area in the back set up with tables and room for us to bring our food, drinks... There is a play area complete with child sized fireman dress up clothes, a pole to slide down, a hose to play with, a small fire truck ride, and even a "firehouse" play house, papers to color...really all the activities you could imagine for a child's party (and that's forgetting that you have an entire museum to tour that I know the adults at our party truly enjoyed). Halfway into the party, the kids (and adults) got to ride a real fire truck and play with a fire hose... I know there have been posts about the staff being less than friendly, but I did not find that to be the case at all. The staff are volunteers incredibly knowledgeable about the museum artifacts. Maybe because I have volunteered at a non profit before, but I did not expect the staff to clean up the mess we made nor did I expect them cater to us like the staff at a Chucky Cheese would. But we had a far better time than we could have had at any other birthday party venue!! I highly recommend this place and will...