V's Barbershop - Desert Ridge Phoenix — Attraction in Phoenix

My Dad visited me and wanted to have an hair cut. He is old school (70 years old) and has both eye sight and hearing problems. Rather than taking him to franchise stores like Super Cuts, I thought of taking him to barber shops where more traditional/experienced hair stylists work, usually they would be more professional, even though they are costlier. I found V's Barbershop near my home online and to ensure I don't get into any surprises, I visited the shop myself personally before taking my Dad. I talked to Eduard, shared my Dad's age, his hearing/eye sight problems and his expectations on the hair cut. Eduard assured he will take care of it and asked to get my Dad. When I brought my Dad, Eduard got in to an argument turning completely against the agreement/understanding we originally had and was very rude and unprofessional. I went to this barber shop for a professional / peaceful service, even though it is costlier, but it turned out to be a very bad experience. Definitely Eduard and most probably this entire store/business I think must be completely avoided if a professional/peaceful...

Horrible customer service! Actually, no customer service. I just walked out of this location. All 3 barbers where currently with a client. One gentleman was waiting for a haircut. I walked in and no greeting. And that's fine, everyone is busy. No sign in list so I sit down and wait for a hair cut. The middle Barber finished with his client. He swept the floor then proceeded to sit in his chair and get on his cell phone. I thought maybe he was taking a break. The Barber on the left finished with her child client and proceeded with the father. The Barber on the right finished with her client, cleaned her station then got on her cell phone. I continue to wait but was getting frustrated by the lack of customer service, no acknowledging that I was even there. A gentleman walks through the door and the middle Barber immediately sits him. I got up and left. Poor customer service! I like Vs Barbershop but I will stick to the location on central where they have amazing customer service and professionalism. I wasted 30 minutes with no acknowledging me and still...

Do NOT go here. Unbelievable. My son got his haircut at the Desert Ridge location on Friday by Eduard and it's sooo uneven. He's 9, he sits perfectly still, there is no excuse for this. When he left the barbershop on Friday, the barber completely plastered it with hair gel so we didn't realize how uneven it was. So I left work early Tuesday to take him to get it fixed as the hours Online say open til 6pm. The door has a paper sign that says open until 5pm, well we arrived at 4:30 to a locked door. She (maybe Regina) came out and told us they close at 5 but lock their doors at 4:30. I said fine but can you please just quickly straighten out the front of his hair as it is clearly SO uneven. She said no but that I could come back tomorrow. How she could turn us away and not fix this problem! And it was still within their posted open hours. There's also so much hair on the back of his neck that should have been clean shaven. See pics. We will never go back here and I'd advise you don't go either. Terrible customer service, and...