Arlene E. Garcia-Soto, M.D., FACOG — Attraction in Plano

Horrible bedside manner, cold, and arrogant. She wanted to repeat all the tests I had already done, which I understood, but I was alone. Dr. Soto suggested biopsies that I had already been told had to be done under anesthesia by another provider. The pap test she repeated came back contaminated, and out of all the paps I've had in 32 years, every 3 months for years, I never had one come back contaminated until now. I'm glad I didn't let her take more biopsies they might have had to be repeated to from contamination as well. That's too much trauma and excruciating pain to repeat for a bad sample. No way!

She was absolutely horrible and got up and walked out and appeared to be mad that I was alone and didn't want to do these procedures that day while I was alone that were traumatic enough the first time around. She said I was running up my insurance by scheduling at a different time. I guess scheduling the same procedures again wasn't running up my insurance, lol. I work for the insurance company, and if she had just stopped and listened to me about my trauma, it would have been a different story. I went to Dr. Sawyer, and the difference was like night and day. She needs to learn that we are all dealing with very difficult things. We are scared. She needs to listen, take time, and not be so dang arrogant and cold. It made me very uneasy. I felt sorry for her chemo patients, and I hope she doesn't treat them the way she did me. I don't know if she was having an off day or what, but judging from the other reviews, it seems like that's just how she is. I'm grateful for my new oncologist, who was absolutely amazing! How small or large our cases are we are all humans who are petrified of what's happening to us. Try to remember that. A little care and explanations go a long way. I'm grateful I've found a wonderful oncologist. I wish this, Dr. well, and I hope she improves and finds a way to be more caring and not so cold. On a good note, all of her staff were absolutely amazing. She should learn from them how to have some sympathy and how to be...

I wish I had the same experience as these 5-star reviews, however, I did not. To be clear, Dr. Garcia Soto's staff were very kind and comforting, this review is a direct reflection on the provider. I underwent surgery with Dr. Garcia Soto after being recommended to her by one of my physicians. At my post-op appointment, I had questions regarding my care and received no opportunity to ask my questions other than being told by my surgeon that my surgery went well. My surgeon had recommendations regarding further treatment and upon my clarification and concern regarding these recommendations her demeanor changed and I was given an attitude as if she was stating don't question me. After voicing concern, the provider explained again the surgery went well you don't need to see me again, without being able to speak further, my surgeon walked out of the room without addressing any of my questions or completing the recommended post-op exam. My husband had to leave the room and had to clarify if she was going to come back to finish the visit, the provider told him we could leave. To be clear, we were not negative nor rude toward the provider to warrant such behavior. As a patient, it is our sole right to ask questions and advocate for the care we receive. My experience was not one I would recommend to any patient, I've NEVER been so ill-treated by a provider. For a patient to leave the office in tears due to the lack of care that was given is beyond unacceptable. I wish that anyone who does see Dr. Garcia Soto does not have the unfortunate...

If I could give zero stars I would. I usually try not to judge something/someone off of reviews, but the 1 star reviews on here are accurate. I was referred to Garcia-Soto and it went terribly. Her bedside manner needs some serious work. She comes off cold and mean. She never once asked to hear my perspective on things to understand my journey. She never asked if we had any questions. One of the first things she did when she sat across from me was blame me that I may have cancer because I had declined a previous surgery for abnormal cells...it was insane. I can't imagine talking with cancer patients or people being seen for possible cancer and that's one of the first things a doctor says to you. I was also 31 weeks pregnant during the appointment in May. After she did the exam she didn't even help me to sit up. So I continued to lay on the table in the stirrups because I couldn't sit up. She just went to the computer and started typing and talking at me. I had thankfully already found a new oncologist to see the following week and he was a breath of fresh air. So kind, not instilling fear, wanted to hear my perspective, helped me sit up after my exam, etc. If you are looking for great compassionate and sensitive care I would highly recommend Dr. Carlson at The Center for Cancer and...