Cato Fashions — Attraction in Plant City

Who is the owner of this store? I went in this store after it being highly recommended by a number of friends. When I walked in the staff member looked at me with this totally disgusted, look on her face. No, hello, how are you, can I help you? Not even a small smile. I actually happened to go in this store twice today. So when I go in in the afternoon, there is a worker with a black t-shirt and shorts on, I went over to ask her a question about sizes and she seemed totally disgusted. It was a legitimate question. All she answered was, all our clothes fit differently. Okay, I said, well, I bought these cute pants this morning and I wanted to know if you had them in a blue color? She looks me square in the face and says, I don't know and then walks off with her cart. Are you kidding me? In the the very least she could have said, let me see if I can find them for you.This is a small store, and if she doesn't know her inventory, that can be an issue. But even if she didn't know she could have said, let me see if I can help you find them. I'm telling you, these two girls didn't look like they wanted to lift a finger. This store is extremely clean and has wonderful clothes. But this message is for the owner. If you had staff, that were at least somewhat friendly. Your sales would probably double. I own a small business in downtown Plant City, and I will tell you this, if any of my staff treated a customer the way I was treated today they would be...

Negative if their was an option!!!! Honestly love the clothes but the Customer service especially by the Aferican American Lady!!! Today I went in she sat on the bench eating and staring at me as I am looking around. I am already uncomfortable I do not like to be stared. I pick up little girls pants and took them off the hanger. I then put them on the back on the hanger on the rack and I continue to walk she then gets up says That doesnt go their. I ignore her but really gets me mad because excuse me I put it back on the Rack!!! Thats why I prefer ordering online. She also told my kids not to touch anything the previous time I went I understand if they break something i can pay for it but it is a STORE LIKE I CANNOT TOUCH ANYTHING AT ALL THEN WHILE I AM LOOKING AROUND IT IS A STORE!!!!!! Or Have a sign that says Prohibit touching items.. a Already called Coperate to...

One star for customer service, while watching my wife shop at the store I witnessed a CATO employee utilize the restroom. Twenty minutes passed and I requested to use the facilities and the same employee that I witnessed earlier using the same restroom told me that it is out of order and they are waiting on a plumber. To add on to the growing list of poor customer service I also witnessed the same employee allow the phone to continue ringing multiple times until it seemed whoever was trying to contact the store just gave up. This employee should be reprimanded for her poor customer service. I did not ask her name, so I will give you a physical description of her she is in her mid to late 50s, 5'5" tall, black female, with a heavier build, and drags feet...