Sakura King — Restaurant in Plant City

We have ordered from this place many times, however, the food taste has not been impressive lately. This order was absolutely BLAND and that's bad because my hubby ordered his usual Garlic Shrimp which typically spicy and good! I ordered chicken with mixed veggies and it literally had NO flavor whatsoever. I think it is probably pointless to tell them (the lady picking up her food in front me told them her last order the chicken was tough and they said nothing to her except "Oh", not sorry, not anything) ....we moved on from Lins Express to these guys, I guess it is time to move on from here now as well. These 2 quart size dinners were $30, $29.03 to be exact! Was it even close to worth it, not even a little bit, huge waste of money. Oh, just got billed separately an additional $5.25 more because I upgraded the already hugely expensive spicy garlic shrimp quart dinner to pork fried rice from the white rice that comes with it, so effectively 1 of the dinners was over $20. If it had been absolutely delicious, I'd be o.k. with it. Not to mention they give like 2 tablespoons worth of gravy inside the container and I'm sure if you ask for extra on the side there is probably a separate charge for that too. Nope, if I am gonna buy expensive Chinese takeout we will just order exclusively from 813 in Walden Woods Plaza. The only reason we don't always order from there is because we live on this...

This week, I decided to get some Chinese food from this restaurant. I called it in to go i paid the lady in cash. She didn't give me a receipt, no big deal. I never returned food. I'm not that person. Get home immediately, open the food to eat. The rice was mixed with old rice. It was hard and dark mixed with brand new rice. The ribs had no meat on them and the sweet-and-sour chicken was so soggy. It tasted like water. We decided to return our food and try somewhere else. I go in, I'm very polite. I asked the man for every fund. I was there less than 20 minutes ago. He tried to refuse, he said he would make me more food. I apologized and said we were no longer in the mood for Chinese. He said he was going to charge me for the 2 bites of rice that was missing. Period then he argued with me that the food was up to par. I am still polite at this point. He has an employee sweeping the floor making rude comments to me. So I start to lose my temper. He called the cashier that was there at the time she had left right after I paid. She confirmed he still wanted to refuse. Finally, after I got a little bit loud, he decided to give me the. Refund, he also accused me of someone giving me the food and me just coming in there. To get a refund because I want money This was the most embarrassing and ridiculous experience that I have ever had. I will...

I don't always leave a bad review.. but this I will! It breaks my heart because we use to loved this place! But they lost me as a customer! My food was old & cold when it was delivered to me and the seasme chicken was so spicy I couldn't even eat it. I contacted them no answer, tried contacting them again and the person didn't understand me.. I tried to contact them and no one answered the phones I assumed they're busy cause it's a popular place.. I tried contacting them recently and no one answered I even went up there during their business hours and they're closed, so I wasted gas. I finally contacted them thru Google and I explained and they told me they would replace my order... I called the restaurant to get my order replace and they said no, not gonna do it because it's been to long since you ordered your food last... um that's not my fault you didn't answer your phones, Or you were closed, and didn't understand me. The lady I talked to she said she was the manager and she started to have an attitude with me.. because I took photos of the cold and old crab ragoons.. she yelled at me saying me you can't have photos of cold food.. uh maam you know it's cold and old by looking at them! Had to reheat them in an air fryer.. they were still chewy. Yeah unfortunately they lost a customer! Horrible...