Have gone here a few times over the years and never had any problems or issues finding what I needed. The people working on the past have been very helpful with helping me find a preference on the item I was looking to purchase, very knowledgeable about the products. Well I went recently and didn’t have such a good experience, I went in looking for a new toy. After browsing for some time, looking confused at the wall trying to compare each product, the staff was not helpful at all. There were only 2 people working and they weren’t too busy to help find a product I actually liked, wanted to use and worth purchasing a lot of money for.. well to make a long story short I received no help after asking so I ended up buying something that ended up not only being way too big but also had absolutely no strong vibration that I wanted, it was very weak and pathetic, no way in hell that could get anyone off!!! I was so mad and disappointed because not only was it expensive and I have no intention of using it, I asked for help and didn’t receive it, and out of confusion and frustration I bought something that was a complete waste of money.. don’t think I’ll be...
Read moreI had an absolutely terrible experience here. I came here with my girlfriend (I am also a woman) and we were looking for some toys and thought this would be a good place. When we went in, everything seemed okay and the store had a so-so selection of mostly heterocentric toys. As we continued to look, the man who worked there looked straight at us and said "are you two sisters?" I said no and that we were together. He then CONTINUED speaking about how much we looked alike and that he could barely spot any differences between us and that he was sure we were sisters. He didn't even seem phased by the fact that I said we were a couple. I immediately felt extremely uncomfortable. He kept talking about it until we walked out the door and my girlfriend remarked that he poked his head out the door and watched us as we walked to the car. We were even thinking of purchasing a few things before he said any of that. We are never going back. Worst...
Read moreWalked and was great by kind and inviting female employees who I felt would not judge me. They immediately make me feel welcomed and let know I could ask them any type of question.
However the vibe was interrupted by a male employee who started to talk badly about their new hire. The was vibe right the entire time and I don't think a bad apple spoils the whole batch but in this type of store it is definitely concerning. This employee should receive some kind reprimand, because if he speaks about a new coworker, who he doesn't know other than their name. Then what does he say about his customers when they leave the store.
Besides that I will be returning and hopefully greeted by those two cool...
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