Very bad customer service, the man who checkins at the entrance was very rude to us. We were in the vip lane only 4 of us. In the general lane there were like around 60members. He sent all the general admissions members first and when we asked him why he didn’t give priority to vip tickets, he answered it’s all same for all the tickets (but in the website it clearly mentioned that no need to wait in the line if you have VIP tickets), he rudely said if you want you can leave the place I can refund you the tickets amount.
Apart from customer service we went to glow in the dark event, which is not at all worth going during that time. It’s too dark for kids to play nothing is visible, I would recommend going to the day...
Read moreBoth of my nephews birthday were held here over the weekend and they were great! Fortunately it was not as hot as it has been over the last couple of weeks. For our party, they provided a covered area with tables and chairs and we had the ability to decorate it to match the kids’ birthday theme. The park was clean and the staff were great! The kids had a blast going to each jump house and were never bored. This place did not disappoint! Would recommend for kids birthday parties and for kids to have a fun...
Read moreWe had both of my nephews’ birthday here over the weekend. The play area was very clean and the staff did an amazing job of coordinating everything with us to get settled in our designated area to set everything down. The kids had an amazing time on all of the bouncy houses and there was a lot of activities for them to keep busy. Highly recommend for a kids birthday party and even to bring the kids for some...
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