Showland Cinema — Attraction in Plymouth

4 stars dropped to 2 stars! Went to see Lion King and spent $64 only to be turned away at the ticket taking doorman saying they were sold out! They don't have the software to tell them the amount of tickets they sell to the seating capacity ratio. The line was wrapped around outside the door and the elderly woman, who could not operate the register properly, was still selling tickets to a sold out show! They no longer give the cash discount at the concession stand anymore either.

Was going to leave a 1 star review but after sitting on the bench and eating the snacks we just bought before leaving (can't eat them in the car!), they ended up using a theater room not meant for the Lion King in order to accommodate the overflow. If I, and the other people behind me, had left straight away, we wouldn't have gotten to see the movie. The accommodating room was not cleaned prior to entry, and was also half full of people. That's how many tickets they over sold! There was popcorn and wrappers everywhere, I sat in someone else's caramel and ruined my pants. I won't be returning.

Original review: I can tell they're making improvements to the place. The chairs are comfortable now and they have a credit card machine. You get a discount at the concession stand when you pay in cash though. Only thing I wish was that they had a better arcade area. They have so much space and only...

Concession prices are much too high. $10 for a small drink and a medium popcorn is a lot for folks in this area. The owners of this theater don't seem to mind that their attendance is low - I go to lots of movies there, usually through the week, when I am likely to be the ONLY person watching the movie. Except for opening weekend for a really good movie, there are rarely more than dozen people in the audience even on Friday or Saturday night. Plymouth is a very low income area - incomes for nearly 30% of people living within the city are at or below the poverty level. If there was one night through the week, and Saturday afternoons, with reduced ticket prices of $1, I think the business would improve its bottom line significantly, because they would not only fill seats, they could still gouge folks with overpriced drinks and popcorn. Oh yeah, they only take cash for tickets, the ATM machine in the lobby NEVER works, and the soda machines that sell bottles of water for $2.50 almost never work. Owners seem paranoid that someone will sneak in candy or a drink - they even going to the trouble of covering their water bottles with black sharpie ink so employees can spot smuggled water bottles when they do their intrusive walk-throughsduring the movie to bully anyone with a foot resting on the...

the first annoyance was it was cash only and I had to leave to go to the atm moments before the showing (no sign on the door stating cash only). went to the bathroom there was no soap (feel bad for people sharing popcorn) and when I went to get a refill on popcorn they refused to sell me a refill because I " didn't buy the large size " (I had the medium) and they tried selling me a reuseable jumbo bucket for 25 dollars .. if I known that I would have bought the large 😩 we went popcornless for the second half of the movie.. the admission prices were fair, the audience was very small, and the place was tidy.. that's about the only good things I can say about it. one of the staff was a little belligerent when I wanted a popcorn refill. assuming she's the manager. EDIT.. there was NO soap in the bathroom.. i can promise you that. and that atm was an extra 6 dollars to use because ÿall won't get the good internet. bright speed is trash and I know xtream is available there. I'm not one to count pennies but times are tough. I still think it's bogus you wouldn't refill my popcorn when ANY other movie theatre does it for free and the popcorn was stale anyway. don't quit your day job lady. you're probably the one they fired from triway if I had to guess. the place needs better...