GameStop — Attraction in Port Saint Lucie

This happened August 1st after 4:30pm. I had a horrible experience at this Gamestop location so here's the full story:

I been a Gamestop customer since I was in middle school, I'm now 38 and this bad experience is making me change my mind if I wish to pursue being a loyal customer. I went there Friday Aug 1st with my nephew and as soon as we walked in there were about 6 big display boxes loaded with different games with 4-5 signs on these boxes stating "4 for $10 for games $5 and under." My nephew got excited once I told him what the sale was about and I as well and we began to dig through. Before I went further I asked the two associates, one of there names being Daniel "Is it 4 for $10 just in these boxes and no where else correct? No on the shelves too, right?" They both nodded and said correct. So I picked 4 games, my nephew as well who had a Gamestop card of his own with money on it, plus I picked another game not included in this sale. We spent about an hour doing this, especially my nephew asking me questions about the games. Once we were set, I went to ring up his games first so he could use his card, and the games came out to be $4.75 ea. Yet, Daniel tried charging me $20 and some change. I said, "Sir these are buy 4 for $10." He said "No they're not." I said, "You literally saw us dig through those boxes for over an hour, yes they are, plus the signs say they are." He continue to deny it by telling me "it's old sale and he apologizes for the other shift for not removing the signs." I said, "It doesn't matter who's fault it is, it isn't just ONE sign there's many on all them boxes, did I really spent an hour over there for nothing??" He went and looked and came back telling me, "It's for games $5 and under, these have $9.99 tags on them." Once again I told him, "but we got them out of those boxes, you have tons like that AND they rung up $4.75 ea which means they're marked down, but still show a $9.99 tag on these cases." He refused to honor the sale by telling me "it was $4.75 because my pro membership cut the price in half." That's not how pro membership is works, I never had my membership slash a price in half like that, it's usually a couple of dollars. I grew very agitated, took the 8 stack of games and handed them back and told him, "You're not screwing my nephew and especially me over because you don't want to honor the signs or the sale." I bought the one game I wanted so I could use my $5 discount and walked out. This happened after 4:30pm August 1st and I immediately called corporate and filed a complaint. I'm supposed to receive a call from the District Manager soon about getting this resolved. If I don't, I think this will be the time I cut ties with Gamestop completely. If he would of honored the sale this would of never of happened and I would've kept coming back. I will not let this go until...

Buyers beware Game Stop on the corner of California st. Lucie West be careful you may get over charged for things that you could get from other game stop store for less went in there yesterday the guy behind the counter was busy with a customer seemed pretty rude after he finished with the customer that was in front of him. Another customer called and asked for the manager. He went to the back with the manager was manager must’ve told him to tell the customer that he wasn’t there so then he told the person on the phone that the manager is not there is stepped out hangs up the phone with that customer, and was talking to his friend in the front of the store saying yeah oh yeah, the manager is not here. I had to tell them that because the manager don’t want to talk to them they keep asking for him so after all of that I asked him how much was the Pokémon cards? Obsidian flames he said it 30 dollars I said a couple days ago I bought some in Vero Beach and they was 26 plus tax he told me they must have something wrong in that store and if I had a receipt he could look at it and match it so I asked him to look it up using my phone number he was able to see it that I had purchased the Pokémon cards for 26 dollars plus tax and still proceeded to be arrogant and said yeah, they must have something messed up in the system that same day I went to another GameStop nearby and the price was the same 26 bucks plus tax just like the store in Vero beach not out of two stores what stores, wrong and overcharging customers so buyers beware please check the prices before you go to the GameStop located at the corner of California and...

Went there yesterday, my boyfriend wanted to buy some Xbox one games. They had a sign that said buy one get one free. Didn't say what games where on sale. They had the sale sign in front of several different shelves. We found a couple pre-owned games brought them to the front and asked the employee what games were on sale. He said it's only like 4 or 5 new games. When we told him the sign was in front of the shelf the other employee chimed in and said "oh some customer knocked all the games off and they r all mixed up now. So none if the games we got were on sale. And.... the rack where we got the games from didn't look like it was in disarray. Very unorganized store in my opinion and obviously the employees don't care. The sign was not specific and several of the signs were in the...