They did not pull my order and have it ready in over a 24 hour period. When I went into the store they didn't have everything I ordered and when I said just give me a different flavor they said they couldn't because their manager wouldn't like that. So had them cancel the whole order as they were only willing to give me half of my order and not replace the rest with a different flavor. I would think the manager would rather have a customer purchase products and be satisfied then not. But guess not!!! I will not return to the GNC in the South Hill Mall nor will I buy from GNC again. Once my pro membership ends I will...
Read moreWorse customer service. Called store to see about making a return. Didn’t pick up the phone. Drove 20 mins to the store. Got there Associate David told me can’t do a return and that I have to take it back to the store I bought it at, which is 60 miles away. Then said come back tomorrow. I asked if somebody could help him. David called store manager by the name Eddie on phone and Eddie stated he can’t help do a return over the phone because counts being off. Definitely shady. Think of the time and gas and that maybe people can’t comeback. 1st time I have ever heard a corporation can’t...
Read moreI've been here more than once to buy energy drinks. Today a kid that works here tells me I cannot make a purchase without signing up for an account with my phone number. This was after he volun-told me that he's "just gonna sign me up really quick" instead of asking. I used to work retail - it's painfully obvious these kids want to pad their sales KPI's by framing this membership as compulsory when it has always...
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