CORT Furniture Outlet — Attraction in Raleigh

Called in to purchase a couple of beds and a couch. I work for a very well known company and we have used cort for our corporate housing furnishing for nearly 10 years! I need this furniture due to a late delivery which would leave my salespeople and their wives with no furniture for a whole week. As I am about to pay for it with my corporate company card, over the phone the woman insists I cannot pay over the phone because of scammers. Why on earth wouldn’t you take the card and run it and see we are paying customers and have corporate agreements with you! Pretty upset about this and not happy with the lack of customer service… also lady was not very happy on the phone. Seemed like she was doing a chore and laboring over my phone...

I had initially planned to use my military discount at this store, but upon browsing, I noticed that much of the used furniture was in less-than-ideal condition. I asked if pricing was negotiable in the event we found something we liked, and was told that it was.

Later, my wife and I came across a dining table and chairs we were interested in, though we felt the price was a bit high considering the condition. When I inquired about negotiating, the response we received was, “We are not a thrift store,” delivered in a dismissive and rude manner. This was especially disappointing given the earlier assurance that negotiation was possible.

We chose to leave the store at that point. Based on this experience, we won’t...

Not sure how I feel about this place... the person actually bargain with us about a picture that my wife chose because she wanted it for herself. She wanted to trade us with other pictures that she set aside in the backroom say to us " ohI didn't see.that one. Please let me have it..... it was like she was shopping...not working.

She gave prices and forgot the prices she gave at checkout time. It seems like they make the prices up as they go. Good furniture but pricing structure seems shady.. I...