Hampton Inn & Suites Raleigh Midtown
Hampton Inn & Suites Raleigh Midtown things to do, attractions, restaurants, events info and trip planning
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We stayed at the hotel for my brothers funeral. I booked a handicap accessible room. When we checked in on Sept. 21 they only had a hearing accessible room not the handicap accessible room I booked and even called before we arrived to confirm they had one. There were not other handicap options even though we reserved a handicap room. They put us in a hearing accessible room. The next morning my mom had to use my brothers room to shower because our room did not have an accessible hand held shower. My mom fell in the shower because the bathtub in the king accessible where my brother had a room was slippery. I have a picture of it. I immediately went downstairs and told them we needed to be in a queen handicap accessible room that I booked asap that my mom had fallen. Not much was said, not even I am sorry. Later I spoke to Diego and he did say he'd get us in a handicap room and give us points. We left for a memorial and came back 4 hours later. They told us the queen handicap accessible room was ready. We went into the new room and it was not clean/ready. We stood in the hallway for 25 minutes with all of our stuff waiting. The manager Diego apologized and got the room clean. I told him I don't want points I want money off of our stay. He told me he'd give us 50.00 off our stay. This is not enough or acceptable. We booked a room and weren't given the correct room. My mom falls because of this. We wait and come back and have to wait in the hallway with my 84 year old mom until they get the room ready. Remember all of this happened and we are staying here not for fun but for my mom to bury her oldest son. This was just not acceptable and 50.00 off is nothing but a slap in the face...
Dagmar Mixon
00
When I first got there they failed to mention on the phone when I already confirmed I was going to be paying in cash. Then they failed to mention how none of the cleaning service spoke English. The room was beautiful and clean, however there were some days I couldn't sleep because of ppl slamming in and out thier rooms at night. The breakfast is bare, not a good selection, mostly bread and grains. The front desk messed up my name on the room multiple times so he had to give me a code for wifi because again his English wasn't that good. There was a time when there was absolutely no one working at the front desk when I was trying to check out and I waited for a good 10 minutes or so before he showed. There is barely any handicapp spaces so I had to hope for one everytime I came back to the hotel. The cooking staff was kind and I liked that the TV said your name when you came into the room. Very cool.
Mo's World
00
Everything you need under one roof at a very affordable price and staff that make you feel at home! This hotel was recently opened in Summer 2020 and has that fresh and brand new feeing that I love. It is extremely clean and comfortable, the gym facilities are offered in time slots which I greatly appreciated because I was able to work out alone and knew all the equipment was clean and sanitized. All of the staff are incredibly kind and friendly. The breakfast attendant takes your order and serves up your food, and let me tell you, there is an abundance of it. I was grateful the gore is offering such an abundant selection even during COVID times. Parking is included and there is an Ulta and Wagman’s within walking distance. Also has an outdoor pool and cozy outdoor seating area with lights. We had a wonderful stay, thank you!
Megan Schaber
00
I would have given 4 star but when we checked in our room TV didn't work and it took and it took 20 minutes for them to figure out it was broke. Then we had to pack up everything and move to another room. We almost got attacked by a dog coming off the elevator!!! Thank god he had a muzzle on though. Then while we was getting our breakfast we witnessed several pets pee on carpet even by the front desk while talking to front desk staff smh and nothing was ever cleaned. The breakfast was ok just average breakfast and it was extremely crowded you had to wait a few for things the waffle maker toasting bread and seating was limited. We ended up sitting by bar to eat. Besides that the location is great right in the middle of everything. The hotel is beautiful inside and out. I would atleast try again for a better experience.
Treanina Stephens
00
Muy bonitas instalaciones un lugar agradable para descansar
Blas Hernández
00
Nearby Attractions Of Hampton Inn & Suites Raleigh Midtown
Hilton Raleigh North Hills
AFC Urgent Care Raleigh Midtown
JewelRecycle, LLC
Planet Fitness
Creekside Crossing & Shops
NAIL KITCHEN - Raleigh
Courtyard Raleigh Midtown
Comfort Inn Raleigh Midtown
CPR Cell Phone Repair Raleigh Midtown
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive

Hilton Raleigh North Hills
3.9
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AFC Urgent Care Raleigh Midtown
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JewelRecycle, LLC
5.0
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Planet Fitness
4.5
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Nearby Restaurants Of Hampton Inn & Suites Raleigh Midtown
Crumbl - Raleigh
Bahama Breeze
ShabaShabu
Umiya Raleigh
Midtown East
Midtown Pho
Jasmin & Olivz Mediterranean - Six Forks
Chop Shop BBQ & Grill
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Crumbl - Raleigh
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Bahama Breeze
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ShabaShabu
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Umiya Raleigh
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Basic Info
Address
1229 Wake Towne Dr, Raleigh, NC 27609
Map
Phone
(919) 831-4700
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Website
hilton.com
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Reviews
Overview
4.6
(218 reviews)
Ratings & Description
attractions: Hilton Raleigh North Hills, AFC Urgent Care Raleigh Midtown, JewelRecycle, LLC, Planet Fitness, Creekside Crossing & Shops, NAIL KITCHEN - Raleigh, Courtyard Raleigh Midtown, Comfort Inn Raleigh Midtown, CPR Cell Phone Repair Raleigh Midtown, Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive, restaurants: Crumbl - Raleigh, Bahama Breeze, ShabaShabu, Umiya Raleigh, Midtown East, Midtown Pho, Jasmin & Olivz Mediterranean - Six Forks, Chop Shop BBQ & Grill, Denny's, Melting Pot

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