Duluth Trading Company — Attraction in Ramsey

Catalog Company Comes To North Jersey... And It's Just As Good

I know I'm not alone.

Several years ago, I made the switch from briefs to boxers, but it wasn't an easy process. I searched - no. I scoured the world wide web (for a time reference, I've used this form of identification over others), with purpose, hoping to uncover the most comfortable choices in transitional boxer briefs available for big guys like me. I eventually arrived at the Duluth Trading Co. page and immediately ordered a catalog.

I know I'm not alone.

I was immediately impressed by Duluth's selection of Longtail Shirts - the one's that hide that unsightly "plumber's crack" so many of us have absolutely no control over (although for me the exposed belly tends to be more of the issue with standard size shirts). I know I cannot be the only big guy with problems like this: I look for tall size shirts to blanket the extra roomy core below my chest, to sheath my wannabe six-pack that'll never develop. Several pages into the catalog, I discovered the selection of Duluth brand boxer briefs. I've tried a few different varieties out, and I am a huge fan of the Armachillo extra long underwear. So, when I found out that a Duluth Trading Co. store was coming to Ramsey, New Jersey, needless to say I got excited. I no longer have to wait for my favorite brand undergarments to ship.

This Christmas I was presented with a gift card from Mrs. Claus and a Duluth Trading Co. logo T-shirt (size 2XL). Guys, these shirts fit nicely. There's plenty of room, but not too much room. I visited the Ramsey location a few days ago to use my ($50) gift card. Here's the thing, $50 will only get you so much; e.g., after a $10 discount for exceeding a $50 purchase, I was able to buy two pairs of underwear. Duluth merchandise is not cheap. The store layout is awesome; it looks and feels just like turning through the pages of the catalog, and it's impossible to get lost with the superb floor plan. The store inventory availability is impressive. A greeter stands at the door and is totally available to answer any and all questions about your Duluth Trading experiences of the past and yet to come. The bathrooms are family friendly with stainless steel diaper changing station. Aisles are wide enough for an umbrella stroller to roll through. Lines aren't too long for one, two or three customer service attendants to take care of you in a couple of minutes. I like this store.

Positives? • Gift cards come in a cardboard, magnetic-closure cover • Conveniently accessible from route 17 north in Ramsey, New Jersey • Layout • Inventory availability • Friendly staff • Family-friendly restrooms • Fast checkout (great for parents with children) • Return policy

Negatives? • Shopping center exit is easy to miss, even with GPS • Price $$-$$$$$ • Sizing guide is a must. Staff should advise customers to use the catalog or website guide before purchase.

What advice would you give to someone who wants to buy from this store? Be prepared to spend some money. If you're shopping for someone whom likes this store or may potentially become a regular customer, create a Duluth budget. They have nice clothes, so be prepared to spend. Everything is good here, but dress shirts always have particular collar sizing. Pay attention to the neck diameter; you may have to buy larger and tailor the shirt afterwards.

Would you recommend a customer to buy anything in particular? I like the Armachillo and organic cotton variety men's underwear. I've tried some of the other types, Bucknaked and Bullpen, but the fit is a bit awkward. The casual shirts are nice, too, but always check sizing (chart) to be sure of the fit. The accessories, such as luggage, shoulder bags, etc., look great. Also, the Firehose blazers are cool, although $169 for these may be on...

Ordered 4 pair of Buck naked underwear. I ordered a size to large. I would have exchanged the 3 pair that I had not opened but reviewing their friendly return policy, it was way to much hassle. I took there "smart label" and placed it on a package to return though usps for a refund. The post office rejected it because the scan codes were illegible to both their scanner and the naked eye. I have no idea how the person filling the order could have sent me such an illegible label. By the way you are charged $7.95 for sending it back with the smart label. I have not taken the package to usps yet but it potentially will cost more than $7.95. I called the company and they would be more than glad to send me another. smart label. No confidence that this would work I am choosing to send it myself to the address given. Reading through the return/exchange options, I found that all options cost you $7.95. I am certain that they will screw it up and charge me $7.95 for the return even though I am having to ship at my own expense. A word to the wise, if you don't mind paying for even exchanges, being charged to return something you are not satisfied with, or just want a credit. AVOID THEM...

I had the worst experience ever with Duluth. i had done a warrenty exchange over a year ago and then placed an order and they didnt tell me or let me know that for some reason i owed money on a warranty exchange and wouldn't process my order. I spent 259 on gift cards because they had a promotion for 10 extra for every 50 spent and because of that my order was put on hold until i paid them the money. So i paid them and to get the matter taken care of i went through many phone calls which were all empty promises. i was told because of the delay i would get 2nd day shipping then 2 days go by and then im promised next day air. Then still no items 2 days past when i was told i would and after a separate phone call telling me it already shipped and would be there by tomorrow. when i finally call again to see what is going on they tell me ill get it by tuesday and if i want a refund i would have to send it back then wait for it to get processed and then wait for a check that would take 7-14 business days. I wont be buying from them ever again. And if you do there no bull guarantee make sure you get all the bull they...