Safy Market — Attraction in Revere

This is one of the worst places with customer service. The woman who works the front is one of the nastiest person I have ever met in my life . Very very rude unprofessional impolite, shouldn't never been hired to deal with customers. She picked a phone call and started arguing with a customer who was placing an order over the phone. I witnessed her hanging up on the customer but not before telling him or her that she write the orders but it's not her job if the orders doesn't get done. Plus had her kids (I believe) behind the registers playing while ringing the customer. A transaction that should took 5 mins to ring up its took me more than 30 mins because her royal highness was busy chatting on the phone. Very very very disappointed, this person is disgrace to customer service industry....I will never go back there or recommend this place to anyone ...owner should take notice this place been going down hell over the last...

A few things after coming to Safy for YEARS: quality of products has gone downhill. Meat tastes off and at times smells bad, soups taste stale and expensive. Can and have gotten better quality ones at Amazon. I’ve bought frozen products and have gone home to cook them and they’ve smelled BAD. Service is ok. Sometimes I wonder if they want my business because employees can be rude. lastly, please update your website. I’ve come to Safy on different dates and you’ve been closed. Only reason I had time to write this review was because I was waiting for the store to be open.

I want to support you and local businesses. I only share this in hopes someone will read this and do...

Everyone who says they have had a bad experience must not be a very frequent customer. My family has been going to Safy for a decade now and we've rarely had any less than pleasant encounters. The staff is friendly and helpful. I've only eaten at the restaurant a few times but it was always delicious. They almost always have what we need, their meat is great, their spices, etc. everything is good. It can be cramped at times because of the store's small size and obviously, you will wait for a while if you go during a busy time, but usually everything runs smoothly. It's convenient and well-packed with Middle Eastern and Arab...