East Meets West - Rockaway Townsquare Mall — Attraction in Rockaway Township

I hate to give a bad review to small business but this time I will. I have been to this only location since I moved to Jersey. I drive one hour to get bracelets or rings. And I always had great experiences with the workers. Not today! I came back a day after getting a bracelet the loop broke from where you attach the bracelet. An easy fix or replace would’ve been what I was looking for. Unfortunately, the person that helped me the day before didn’t give me a receipt. But I had the payment notification on my phone and a bag from store to proof I bought it. As soon as I walked in there was two girls… she was so rude and had an attitude when we asked if someone could help us. Straightforward “we can’t help you with no receipt. We are a small business”. I get the “small business” speech but her whole attitude was “im not helping you. I am not dealing with you”. The other girl in the other hand, texted the owner or the person that helped me the day before (she remembered who I was) and I did an exchange so fast. I hate to bring this here but this girl’s energy was beyond aggressive and rude that I feel so weird to go back to this store. I hope they can hire people that truly have a costumer service approach. We support small businesses but we also pay so much for little things that we only ask for...

This is my go-to store! I love anything mystical or cultural, and am obsessed with the practices of the East, so this store was perfect for me! From dragon statues to Egyptian pyramid displays, to even little brass Hindu god statues and Buddha incense burners, this shop has everything and truly binds the East with the West! I love all the incense this shop has to offer, as well as little magical spell bottles or figurines. I've already bought a few things already, from hand-crafted Indian perfume bottles to amethyst necklaces and anything in between (don't forget the dragon statues!) This store is always stocked with all your witchy needs, and the staff is super calm and helpful, and they don't constantly egg you on to buy anything either. I love all the exotic Eastern brands this shop has to offer, such as the brand, "Song of India" or, "Auric Blends". It helps me find newer Eastern stores to take a gander at online! Currently in a hankering for buying a Turkish lamp or two! ;) Overall, this store is a MUST-GO if you are at the Rockaway mall, or just genuinely curious to go to a little exotic store around the corner. Highly...

This store has a lot of very cool things, including a wonderfully expansive selection of incense and candles. I only knocked a star because the woman behind the register was getting very visibly agitated by having too many people in the shop, snappishly reminding everyone to maintain a six foot distance. I get it, anxiety manifests in all ways, but I've seen other people handle these things with much less hostility. I tried making some small talk with her as I checked out and she ignored me which was neither here nor there but then as I was walking out she said very irritatedly, "Well, neither of you are lined up in the right spot but he was here first." It's not as if there are signs saying where to line up and the store is pretty crowded with stuff so it's hard to maintain the appropriate distance. The gentleman who helped me get my bracelet was very friendly and like I said, the store had some great stuff, but my experience was really soured by the negative vibes I took with me out of the store. I might try another...