My visit to the Roxbury GameStop was a fantastic experience, largely thanks to the store associate, AJ. From the moment I walked in, AJ greeted me with a warm smile and genuine enthusiasm. He was knowledgeable about the latest games and systems, providing helpful recommendations based on my interests.
AJ took the time to answer all my questions and even offered insights into upcoming releases, which made my shopping experience feel personalized. The store was well-organized, making it easy to find what I was looking for, and AJ was quick to assist when I needed help locating a specific item.
Overall, the friendly atmosphere and AJ’s exceptional customer service made my visit to GameStop a pleasure. I left with exactly what I wanted and a newfound excitement for my gaming purchases. Highly...
Read moreWhile I understand every store has its own policy regarding pets, the size of the store should be taken into consideration. This location is 3 or 4 times deeper than it is wide, with a lot of floor space used for merchandise stands. As such, the walkways are really only wide enough for one person, two if you're willing to squeeze past. This meant that when someone brought their large dog in, even on a leash, it was significantly more difficult to navigate the store.
Regardless, the staff were wonderful and knowledgeable. The quickly and confidently helped me pick out the right product, and worked with me to replace a defective product I have purchased only a few...
Read moreI was greeted very pleasantly, but then I was seen using an electronic cigarette. The woman working there very aggressively told me that their is no smoking in the store. While I do understand store policies, I think she could have informed me in a much nicer way. People have bad days, but as someone who works in customer services, she should learn to not let her emotions get the best of her. It reflects poorly on your company. I do hope she is well though. The gentleman that handled my transaction was very helpful and had a good sense...
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