I hope you don't have a WORD limit, because this going to be a liitle LONG. I bought a mattress from Sleepy's many yrs ago. IN 2022 I bought ONLINE from Mattress Firm, 15" EXUBERANT $2000, Well LIFE is an EKG and GOD showed me He's in CHARGE.................................
my entire home of 36 yrs burned to the ground 4/26/24. I'm a Retired RN who has had 3 back surgeries. So i know everything,??? right up to to the point, I put my handle on your Legdgewwod Store and met Al S. He was a #1 Boy Scout already talking to a customer Kathy, said he'd be right with me. Well I thought I already knew what I wanted so I'm 1/2 CLOWN 1/2 Human...... so it was awhile so I jumped into speaking to both Kathy the customer and Al. After having such a hard year, and just talking to people about life, It did me so much good. when it was my turn , My talking went OVERLOAD ON......poor Al trying to tell me his views was so polite and ABSOLUTELY knew his stuff, forwards backwards, I can see I kept cutting him off , one of my bad traits, well this is the point I'm trying to make, PUT A RED CAPE on AL, he wanted to tell me to SHUT THE Heck up,x55 I bet, I could see it in his eyes. I relinquished because, He made see I needed a whole other bed, I was totally wrong in my original thinking. Now if that ain't a SALESMAN, I don't know what is. KUDOS to your company Mattress Firm, and especially the MIRACLE MATTRESS MAN ....AL Respectfully, Barb...
Read moreAfter a long day of furniture shopping, having been given such short notice on a date to move in, my fiance and I tried mattress firm on a spur of the moment impulsive decision. Upon walking in, we met Andy, who was sincerely awesome in his trade. He respected our budget, made the paperwork and delivery such an easy process, and didn't try to upsell us at all. After only a week of sleeping on this mattress I can honestly say I am ecstatic. My bed is the favorite part of our new home. He let us try everything, explained everything to us, and his attitude was super friendly and cordial the entire time. I will definitely recommend this location to anyone in my family or inner circle. Andy appears to have been in the business long enough to have obtained solid experience and to my peace of mind there's so many different warrantees and guarantees in place that I am confident that there will never be an issue. This is certainly a bed my family will enjoy for years to come... And without breaking the bank. Just around the corner on the same stretch of highway people are selling the same products for two and three times the money, with no delivery included and no guarantees. Thank you Andy for the smoothest experience I could have asked for. You made buying a mattress easier than buying new...
Read moreGreat service from the minute we walked into the store to browse their mattresses. We were welcomed by a smiling face of a sleep expert Rich. Let me tell you I usually hate walking into store like these because the sales people are pushy and follow you around like a lost child. This was not the case for this branch their sale associate Rich helped find our price range that worked for us and we tried a few models from various brands on their sales floor. We were torn between two but in the end we found our perfect mattress. Rich helped us get more comfortable with the process which I found highly helpful in picking our choice. He took the time to explain the pricing and what each warranty would entail he really went over and beyond making us knowledgeable in his field of expertise. We did leave purchasing a mattress and adjustable base too we can’t wait for our very quick delivery of our bed to come. Shout out to Rich for being the best at his job and we left not feeling ripped off about our...
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