Very disappointed in the way we were treated by staff. Felt very uncomfortable & unsafe. I specifically had one staff member follow us on to every floor.

My sons and I came to the children’s museum on Sunday. My two-year-old son hit his head in one of the fourth floor areas. Specifically, it was an exhibit with a golf ball that spins around a table before dropping into the hole in the middle. My son was fine, but he cried. Honestly, he was more mad about me taking him out of the area than the actual pain. A staff member came up to us immediately after we left the area and said, “If something happened we need to know about it.” She was saying this to me as he was still crying and I was putting him in his stroller to calm him down. I told her that he was fine and just needed a minute to calm down. It felt like an inappropriate time to come approach me. My son was crying and we just needed a second. After that incident I had two staff members follow us around - just watching my children and me. If my son was truly hurt I would have either left or asked for an ice pack. Rather than coming back to talk to me after my son calmed down, a staff member followed us around for 60 minutes. She would casually wipe the exact same area 3 times, obviously watching us like we were suspicious. I felt so uncomfortable. We went down to the first floor thinking that maybe that would solve the problem. After about 10 more minutes, suddenly that same staff member found us on the first floor and continued to watch us. I felt very uncomfortable and unsafe. If there was a problem a manager should’ve came and asked me on how my son was. I can understand the policy if someone is hurt that it needs to be reported, but the way this situation was handled made me feel very uncomfortable and anxious. A follow-up conversation should have happened. Not a staff member awkwardly watching from us for an hour.