Trend Furniture — Attraction in San Angelo

The owners have such rude attitudes. We ordered a set of mattresses and it was super hard. So we wanted to exchange for a softer mattress and the whole attitude changed. It was so ugly we wanted to just get our money back and leave but decided to go with another one. When we ordered it they said they would give us a call back and never received anything. So a couple of days before Christmas I gave them a call back the rude man said he would give me a call right back and never did. A lady called the next day telling us when we would like it to be delivered. I was upset and asked her how long the mattresses we're in and she said it was already in a couple of truck loads before. here we are during Christmas holiday sleeping on the couch and they could have called us. To make it worse they brought the mattress and scratched my new North shore canapy bed. Not very happy with this company at all. THEY ARE FAKE ON THE COMMERCIALS. I WILL NEVER GO BACK AND SPEND MY HARD EARNED MONEY AT TRENDS FURNITURE. PEOPLE DONT...

We bought an $800 recliner. The blonde older saleswoman was very nice and helpful. We waited 6 weeks to receive the recliner. When we went to pick up the chair the men that helped us were RUDE and very unfriendly. Shockingly, one of them was the owner (the tall white guy in the commercials). They were mad because we wanted to see the chair before we signed their waiver (the waiver states there is no damage to the chair and they won't be responsible for any damage once you take the chair off the lot. It also states that they inspect the chair prior but when my husband asked if they had they said no.) Poorly managed, and I will not be returning. The only reason it's two stars and not one, is the...

Bought a nice reclining leather couch. I was worried about my dogs, the leather surface and possible damage over time. when this did happen I spoke with the salesman and he scheduled time to come and inspect the damage. He brought some appropriate leather dye and spent over an hour applying and buffing into the leather. He also told me if returned he would order a new center cushion if I needed ( I have not needed to do this yet). Thanks for...