The 5 star reviews you read are 100% accurate.
The two Brandon’s are outstanding in customer service, expertise, knowledge, and in the equipment they choose to represent. We actually purchased our Landice treadmill almost 2 mos ago, but wanted to wait to write a review so we can give a fuller picture.
I knew this was the place to buy from when I called to ask a couple of questions and my call was received with so much attention and personable professionalism. They made us feel comfortable from the start. Not pushy at all, instead the Brandon’s are very easy to talk with, knowledgeable and have decades of work experience. . We trusted them to find us the right treadmill and to give us a good deal and they did. They understand you are investing a lot in the equipment you are buying and want you to be happy. And we are! Two months later our Landice treadmill is running great and we are very satisfied customers. From the sale to the installation our experience with them has been top rated.
Like everyone before a big purchase we were a little apprehensive when researching but once we spoke with them and looked at their treadmills we were immediately put at ease. It is also reassuring to know that if we need a part replaced down the road or to hire them to clean or maintain, they will be there.
We highly recommend them to anyone who wants top notch fitness equipment and customer service.
Both Brandon’s are responsible and trustworthy. We’ll buy...
Read moreI bought a Life Fitness bike from these folks a couple years ago. It was expensive but it has held up and still rides like it is brand new. I haven't seen the results I hoped for but that's because I need to use it more. I just called them about a weight machine. Brandon was busy but professional and exceptionally helpful and customer service oriented. He was honest about most equipment being on back order. They've been very busy since nobody can go to the gym any more. I am one of those customers you hate to see coming because I work very hard for my money and I don;t make impulse buys. I deliberate for days or weeks over a purchase. I ask a ton of annoying questions. My wife calls me the cheapest person she's ever met. And I was treated with nothing but respect and patience. I've put salesmen through the ringer. They work hard to make a sale with me. If I'm that hard to deal with, and still leave a good review, then you know they'll treat...
Read moreFirst off, the store was very clean and organized! Brandon greeted me with a Texas friendly smile. I told him what I was looking for, he directed me to the items and he gave me some space and time to try out some machines and free weights. The great thing is that he didn’t pressure me into buying anything. He let the equipment speak for itself and then he let me know about a few specs after I asked for his opinion. After trying a few other stores, I was drawn back to Johnson Fitness & Wellness Store. I bought a spin bike and a set of adjustable dumb bells. One item was in store and the other item was delivered to the store. I was able to bring them home the same day that I bought them. I will be back to buy more equipment for my home gym and I highly recommend this store to those looking for high quality/affordable equipment with great...
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